Regulatory Compliance Generalist — Audit & Incident Specialist

Behavioral Health Services North Inc; City of Plattsburgh (NY); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Disability coverage

Paid time off

Holidays

401(k)

EAP

Career growth

Job summary

Behavioral Health Services North Inc (BHSN) is seeking a detail-oriented Compliance Generalist to help ensure regulatory adherence across programs. The role involves incident reporting, investigations, and collaboration with the Compliance Manager to support audits and filings.

Based in Plattsburgh or Queensbury, NY, the schedule is Monday–Friday, 8:00am–4:00pm, with responsibilities spanning documentation, data reporting, and liaison with regulators. A strong confidentiality ethic is essential.

Qualifications

• Associate’s degree in a related field.
• Proficiency in Microsoft Word and Excel.
• Strong organizational, interpersonal, and communication skills.
• Ability to maintain strict confidentiality.
• Detail-oriented with strong follow-through skills.
• Ability to work effectively with a diverse group of people.
• Valid NYS driver’s license and reliable transportation.

Responsibilities

• Log, review, and document reportable incidents; conduct investigations as necessary.
• Assist Ombudsman with complaints/grievances and investigations.
• Report violations or breaches as required.
• Monitor effectiveness of improvement plans and corrective actions.
• Assist with audits, prepare documents for regulators, and communicate with auditors.
• Ensure timely filing of audit records, hotline calls, investigations, and policy distributions.
• Support self-disclosures and program improvements.
• Gather payer reimbursement data for follow-up on compliance.
• Provide data and reports on compliance activities as requested.
• Coordinate with OMH, OASAS, DOH, OCFS, and Justice Center as needed.
• Identify areas of compliance risk and vulnerabilities.
• Assist data collection for Patient Characteristics Survey.
• Maintain client confidentiality and PHI; stay informed of regulations.

Skills

MS Word

MS Excel

Organizational skills

Interpersonal skills

Communication

Confidentiality

Detail oriented

Diversity & inclusion awareness

Education

Associate degree in related field

Bachelor’s degree in related field

Job description

Behavioral Health Services North Inc (BHSN) is seeking a detail-oriented Compliance Generalist to help ensure regulatory adherence across programs. The role involves incident reporting, investigations, and collaboration with the Compliance Manager to support audits and filings.

Based in Plattsburgh or Queensbury, NY, the schedule is Monday–Friday, 8:00am–4:00pm, with responsibilities spanning documentation, data reporting, and liaison with regulators. A strong confidentiality ethic is essential.