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Behavioral Health Services North Inc (BHSN) is seeking a detail-oriented Compliance Generalist to help ensure regulatory adherence across programs. The role involves incident reporting, investigations, and collaboration with the Compliance Manager to support audits and filings.
Based in Plattsburgh or Queensbury, NY, the schedule is Monday–Friday, 8:00am–4:00pm, with responsibilities spanning documentation, data reporting, and liaison with regulators. A strong confidentiality ethic is essential.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Full Time Plattsburgh, NY, US
2 days ago Requisition ID: 2313
Salary Range: $22.52 To $24.52 Hourly
BHSN, one of the fastest-growing organizations providing whole-person care in the region, is in search of a detail-oriented and dedicated Compliance Generalist to join our team!
Your role at BHSN:
As a Compliance Generalist, you will play a critical role in ensuring BHSN complies with regulatory standards across programs throughout the organization. Working closely with the Compliance Manager, you will coordinate reporting, tracking, investigation, and follow-up on incidents, while executing other departmental duties to support the operations of an effective Quality and Compliance Department.
This position may be based out of our Plattsburgh or Queensbury, NY office locations.
Work Schedule: Monday - Friday, 8:00am to 4:00pm
Assist the Compliance Department in logging, reviewing, and documenting reportable incidents, and conducting formal investigations as necessary.
Assist the Ombudsman with hearing complaints or grievances and conducting investigations as needed.
Report violations, including potential or actual breaches, as required.
Monitor implementation and effectiveness of Program Improvement Plans or other corrective action plans.
Participate in record audits, including but not limited to state agency regulatory recertification, grant compliance, and/or health plan audits—preparing requested documents, securely sharing documentation, and corresponding with auditors/reviewers.
Ensure timely, accurate completion and proper filing of all documentation related to audits, compliance hotline calls, investigations, self-disclosures, operating certificates, training records, and policy/procedure distributions.
Assist in the self-disclosure process and related activities to continually improve programmatic and overall agency compliance.
Gather information regarding payer reimbursement as part of follow-up on pre/post-billing compliance, utilization reviews, and/or compliance investigations.
Provide data and reports related to compliance activities as requested.
Correspond with OMH, OASAS, DOH, OCFS, and/or the Justice Center as needed to clarify compliance expectations.
Identify and communicate potential areas of compliance vulnerability and risk.
Assist with gathering and reporting data across OMH programs for the Patient Characteristics Survey.
Maintain and protect client confidentiality and Protected Health Information in compliance with policy, training, and risk management practices.
Stay informed of federal and state regulatory requirements.
Perform additional duties as assigned.
Associate’s degree in a related field.
Proficiency in Microsoft Word and Excel.
Strong organizational, interpersonal, and communication skills.
Ability to maintain strict confidentiality.
Detail-oriented with strong follow-through skills.
Ability to work effectively with a diverse group of people.
Valid NYS driver’s license and reliable transportation.
Bachelor’s degree in a related field.
Experience in compliance or a regulatory role.
Strong understanding of relevant regulations.
Previous experience with regulatory agencies.
Comprehensive health, dental, and vision insurance.
Employer-paid life insurance and long-term disability coverage.
Generous paid time off, plus 12 paid holidays.
403(b) retirement plan with employer contribution.
Employee Assistance Program (EAP) for you and your household members.
Opportunities for professional development and career growth.
A supportive, mission-driven work environment where your contributions matter.
EEO Statement: BHSN is an Equal Opportunity Employer, and supports Diversity, Equity, and Inclusion in its hiring and employment practices so that every team member can feel like they belong and be their authentic self to thrive in their personal and professional lives. In order to do that, all applicants will receive consideration for employment without regard to age, race (including traits historically associated with race, including but not limited to, hair texture and protective hairstyles), creed, color, national origin, sexual orientation, military status, sex, disability, genetic predisposition or carrier status, marital status, arrest record or status as a victim of domestic violence, familial status, gender/gender expression, reproductive health decisions , citizenship or immigration status or any other factor prohibited by law.