Regulatory Change Management (RCM) Operational Readiness Support Analyst

NTT DATA, Inc.; Northern (KY); Hybrid; USD 125,000 - 165,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Paid time off

Job summary

NTT DATA is seeking a Regulatory Change Management (RCM) Operational Readiness Support Analyst to join our team in Warren, NJ. You'll help design, document, and implement RCM processes ensuring BAU readiness and successful go-live transitions.

You will develop comprehensive RCM materials, coordinate multi-functional training, and support governance artifacts. Travel may be required for stakeholder meetings and workshops.

Qualifications

• 3+ years in Regulatory Change Management or related regulatory programs.
• 3+ years documenting policies, procedures, operating models, process maps, and training materials.
• Experience supporting operational readiness, BAU transitions, or regulatory programs.
• Strong understanding of regulatory frameworks and governance structures.
• Experience collaborating with Compliance, Legal, Risk, Operations, and Tech teams.
• Strong business writing and documentation skills.
• Experience onboarding platforms and change enablement initiatives.

Responsibilities

• Support the design, documentation, and implementation of RCM operating processes for BAU readiness.
• Develop and maintain RCM documentation: policies, procedures, operating models, standards, process flows, controls, governance artifacts.
• Create training materials, user guides, communications, and knowledge transfer docs.
• Assist in readiness assessments, process reviews, and gap analyses before go-live.
• Support change enablement activities and readiness tracking across business functions.
• Coordinate with Compliance, Legal, Risk, Operations, and Technology teams to translate requirements into processes.
• Support go-live planning and post-go-live stabilization for RCM processes and tools.
• Coordinate with external vendors and internal stakeholders on documentation and workflows.
• Track updates, governance requirements, action items, and readiness milestones.

Skills

Regulatory Change Management

Governance

Compliance Operations

Documentation

Stakeholder Engagement

MS Office Suite

Education

Bachelor's degree in Business/Finance/Risk/Compliance/Law/Public Policy

Tools

Microsoft Visio

MS Office Suite

Job description

Regulatory Change Management (RCM) Operational Readiness Support Analyst

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization.

We are currently seeking a Regulatory Change Management (RCM) Operational Readiness Support Analyst to join our team in Warren, New Jersey (US-NJ), United States (US).

Job Description -Regulatory Change Management (RCM) Operational Readiness Support Analyst

Day to Day job Duties: (what this person will do on a daily/weekly basis)

• Support the design, documentation, and implementation of Regulatory Change Management (RCM) operating processes to ensure operational readiness and successful transition to Business as Usual (BAU).
• Develop and maintain RCM documentation, including policies, procedures, operating models, standards, process flows, controls, and supporting governance artifacts.
• Create training materials, user guides, communications, and knowledge transfer documentation to support stakeholder adoption and platform onboarding.
• Assist in operational readiness assessments, process reviews, and gap analyses to ensure governance, controls, and operating procedures are fully established prior to go-live.
• Support change enablement activities, including stakeholder engagement, training coordination, and readiness tracking across impacted business functions.
• Partner with Compliance, Legal, Risk, Operations, and Technology teams to translate regulatory requirements and target operating models into executable business processes.
• Support implementation, go-live planning, and post-go-live stabilization activities for RCM processes, tools, and governance frameworks.
• Coordinate with external vendors and internal stakeholders to ensure process documentation, workflows, system functionality, and operating procedures are aligned.
• Monitor and track documentation updates, governance requirements, action items, and readiness milestones to support program objectives.
• Contribute to the development of auditable and sustainable RCM processes that support regulatory compliance, governance oversight, and operational effectiveness.

Basic Qualifications: (what are the skills required to this job with minimum years of experience on each)

• Minimum 3+ years of experience in Regulatory Change Management, Compliance Operations, Risk Management, Governance, or related regulatory programs.
• Minimum 3+ years of experience creating and maintaining business documentation, including policies, procedures, operating models, process maps, and training materials.
• Experience supporting operational readiness, business process implementation, change management, or BAU transition activities.
• Strong understanding of regulatory compliance frameworks, governance structures, and operational control environments.
• Experience working with cross-functional stakeholders including Compliance, Legal, Risk, Operations, and Technology teams.
• Strong business writing, documentation, and communication skills with the ability to translate complex regulatory and operational requirements into clear, user-friendly documentation.
• Experience supporting platform onboarding, user training, process adoption, and change enablement initiatives.
• Knowledge of process improvement methodologies, workflow documentation, and operational controls.
• Strong organizational skills with the ability to manage multiple deliverables, timelines, and stakeholder expectations.
• Proficiency in Microsoft Office Suite, including Word, PowerPoint, Excel, and Visio or other process-mapping tools.

Travel: This position may require occasional travel for stakeholder meetings, workshops, training sessions, and program-related activities.

Degree: Bachelor’s degree in Business Administration, Finance, Risk Management, Compliance, Law, Public Policy, or a related discipline.

Nice to Have;

• Experience within Financial Services or other highly regulated industries.
• Familiarity with Regulatory Change Management platforms, workflow tools, or GRC solutions.
• Knowledge of regulatory implementation programs, compliance transformation initiatives, or enterprise governance frameworks.
• Experience supporting process design, target operating model development, or control framework implementation.
• Certifications related to Compliance, Risk Management, Project Management, Business Analysis, or Change Management.
• Experience working with third-party vendors and enterprise technology implementation programs.
  

  NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $125,000-$165,000. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

  This position may also be eligible for incentive compensation based on individual and/or company performance.

  This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, lifeand AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us .

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us .

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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