Regulatory Affairs Specialist- Product Claims and Advertising

Clark Associates

Lancaster (Lancaster County)

Hybrid

USD 85,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Medical

Vision

Dental

PTO

Paid Maternity Leave

Paid Parental Leave

Life Insurance

Disability

Dependent Care FSA

401(k) matching

Employee Assistance Program

Wellness Incentives

Company Discounts

AT&T & Verizon Discount

Bonus Opportunities

Accident Insurance

Critical Illness Insurance

Adoption Assistance

Job summary

A multi-divisional company is looking for a Regulatory Affairs Specialist to ensure compliance of product claims across various platforms. This role requires 5+ years in regulatory affairs, strong communication skills, and the ability to work collaboratively. A Bachelor’s degree in a related field is required. The position offers a hybrid work model and competitive benefits including medical and 401(k).

Qualifications

5+ years in regulatory affairs, especially with e-commerce product claims.
Experience navigating regulatory requirements and compliance strategies.
Ability to explain technical concepts simply.

Responsibilities

Develop and implement processes for evaluating product claims.
Maintain documentation for product claims for auditing purposes.
Review product descriptions and digital ads for accuracy.

Skills

Regulatory compliance

E-commerce product claims

Cross-functional collaboration

Communication skills

Proficiency with MS Office

Education

Bachelor’s degree in Regulatory Affairs, Business, or related field

Job description

Regulatory Affairs Specialist - Product Claims and Advertising

Base pay range

$85,000.00/yr - $100,000.00/yr

Job Summary

The Product Claims Specialist will be responsible for ensuring that all product claims for food and foodservice related products and appliances on our website, e-commerce platforms, and digital marketing materials are accurate, truthful, and compliant with applicable regulations. You will collaborate with our Content team to ensure the accuracy and compliance of all online product descriptions, claims, and advertisements. This role will also work closely with Clark’s Procurement division, which procures both private label and branded products for our various distribution channels (industry leading e-commerce platform WebstaurantStore.com, The Restaurant Stores, Clark National Accounts, Clark Food Service Equipment, and 11400, Inc.).

This position reports to the Senior Expert, Product Compliance and is a hybrid position at our office in Lancaster, PA, but open to highly qualified remote candidates.

Responsibilities

Working closely with Legal, Content, and Procurement, develop and implement processes for evaluating and approving online product claims, identifying potential compliance risks, and addressing them proactively
Develop, and maintain substantiation standards for product and vendor claims
Keep track of updates to e-commerce-specific regulations, industry trends, and standards that impact digital product claims and the online retail space (FTC, Green Guides, etc.)
Understand requirements for 3rd Party certifications such as Energy Star, Kosher, and NSF, including licensing obligations
Provide ongoing training and support to internal teams on compliance best practices for e-commerce listings
Maintain documentation for product claims for auditing purposes, including maintaining records of regulatory submissions and approvals
Review e-commerce product descriptions, promotional content, and digital ads to ensure accuracy and transparency regarding product attributes and benefits

Physical Requirements

Work is performed while sitting/standing and interfacing with a personal computer.
Requires the ability to communicate effectively using speech, vision, and hearing.
Requires the regular use of hands for simple grasping and fine manipulations.
Requires occasional bending, squatting, crawling, climbing, and reaching.
Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

Remote Work Qualifications

Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
Access to a home router and modem.
A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
The desire and ability to work and communicate with other team members via chat, webcam, etc.
Legal residents of one of the following states: AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY. H-1B Visa Sponsorship Not Available, W2 only.

Experience

A minimum of 5 years of experience in regulatory affairs, with a focus on e-commerce product claims, compliance, or digital marketing.
Experience working with a wide range of product categories and digital channels, ideally in an e-commerce environment.
Proven track record of successfully navigating regulatory requirements and implementing compliance strategies
Strong communication skills and the ability to collaborate cross-functionally with diverse teams

Education

Bachelor’s degree in Regulatory Affairs, Business, or a related field (or equivalent experience).

Desired Traits & Skills

Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint)
Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
Customer service-oriented attitude with a demonstrated desire to exceed expectations

Company Overview

A rapidly growing, multi-divisional company headquartered in Lancaster, Pennsylvania with services supporting all of Clark’s distribution methods in the food service industry.

Benefits