Regulatory Affairs Operations Manager

Harborview Medical Center; Seattle (WA); On-site; USD 120,000 - 160,000; Full time

Job summary

Harborview Medical Center Quality Assurance is seeking a Clinical Program Operations Manager of Regulatory Affairs to lead compliance with regulatory and accrediting bodies. The role provides expert guidance on accreditation, licensure, and health-standards compliance across UW Medicine’s Harborview system.

The ideal candidate will have a BA/BS in Nursing or equivalent and 6–8+ years of clinical experience, with a demonstrated ability to coordinate cross-functional teams in a complex healthcare

Qualifications

• This role requires expertise in regulatory and accrediting standards across hospital systems.
• Experience leading surveys, investigations and corrective actions.
• Ability to develop tools for audits, tracers and performance measurement.

Responsibilities

• Ensures regulatory and accrediting program objectives are achieved.
• Leads hospital-wide preparation for regulatory body surveys and investigations.
• Develops corrective action plans and measures for ongoing compliance.
• Monitors hospital-wide performance against federal and state requirements.
• Collaborates with leadership to train staff on regulatory standards.
• Creates reports and dashboards with timely benchmarks and insights.

Skills

Regulatory compliance

Accreditation experience

Healthcare regulations

Audit & monitoring

Data reporting

Policy development

Education

BA/BS in Nursing or equivalent

Job description

Harborview Medical Center Quality Assurance has an outstanding opportunity for a Clinical Program Operations Manager of Regulatory Affairs.

WORK SCHEDULE

100% FTE

100% Onsite

POSITION HIGHLIGHTS

This position serves as an expert resource and partner for content experts throughout the organization on accreditation, hospital licensure, department of health requirements and a variety of other pertinent healthcare regulations and standards.

PRIMARY JOB RESPONSIBILITIES

• Ensures all regulatory & accrediting body program objectives and requirements are achieved.
• Proactively leads hospital-wide preparation for regulatory body surveys and investigations, ensuring continuous preparedness.
• Facilitates regulatory body surveys and investigations.
• Develops corrective action plans for deficiencies cited during surveys and investigations, and devises measures of success for ongoing future compliance.
• Monitors and audits hospital-wide performance on all regulatory and accrediting body requirements at the federal and state level.
• Develops tools for conducting individual audits, tracers and assessment surveys throughout HMC, with emphasis on pertinent healthcare regulations and standards. Provides executive and operational leadership with real time feedback on elements of performance.
• Consults on and assists with interpreting regulatory standards.
• Develops projects related to process improvement and regulatory requirements throughout HMC, by collaboratively working with senior leadership, upper-management and staff to facilitate their training, deployment, implementation and evaluation.
• Collaborates with stakeholders and data system owners in order to ensure quality timeliness of reports, benchmarks, and measures.

REQUIRED QUALIFICATIONS

• BA or BS in Nursing or equivalent field, with 6-8+ years of clinical experience
• Experience in inpatient acute or critical care settings
• An equivalent combination of education and experience will be considered

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team.

Join our mission to make life healthier for everyone in our community.

As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.