Registration Processing Specialist I

Vitu; Sacramento (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Healthcare

HSA

FSA

Generous PTO

Pet Insurance

Retirement Planning

ID Theft Insurance

Life and Disability Insurance

Commuter Benefits

Accident & Hospital Insurance

Tuition Reimbursement

Job summary

Vitu in Sacramento, CA is seeking a Registration Processing Specialist (Onsite) to handle title and registration paperwork in line with DMV policies. The role requires excellent communication, punctuality, organization, and a clean driving record.

You will process title transactions in the VITU Portal, coordinate with dealerships, audit documents, and provide phone and online chat support. The ideal candidate has DMV experience, proficiency in MS Word/Excel/Outlook, and strong problem-solving

Qualifications

• Minimum of 2 years’ experience with DMV policies and procedures preferred.
• Experience with DMV documents for both new and used vehicles.
• EVR program knowledge (E-filing)
• Knowledge of DMV regulations pertaining to title and registration processing
• Able to use Microsoft Word, Excel, and Outlook
• Able to train others
• Able to effectively communicate with high level Executives
• Excellent time management skills
• Excellent follow-up and problem-solving skills
• Excellent interpersonal skills
• Able to work independently with limited supervision

Responsibilities

• Process title transactions in the VITU Portal efficiently.
• Constant contact with dealerships to notify of errors, missing documents, and due dates.
• Audit paperwork against DMV policies, providing notice to dealerships and to DMV as set by company procedures.
• Access customer data for printing required paperwork.
• Provide phone and online chat support to clients by answering questions and finding solutions on error found during the audit process.
• Any other task required to facilitate the movement of paperwork from the client to DMV and back to the end Customer

Skills

DMV policies

DMV documents

EVR knowledge

MS Office

Training others

Executive communication

Time management

Problem solving

Interpersonal skills

Attention to detail

Independent work

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Registration Processing Specialist (Onsite)

As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another. Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations - all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.

Job Summary

The Registration Processing Specialist is responsible for providing document handling support and for verifying received paperwork according to established DMV policies and internal procedures. The candidate best suited for the position will have excellent communication, attention to detail, punctuality, and organization skills. A clean driving record and current driver’s license is required.

Key Responsibilities

• Process title transactions in the VITU Portal efficiently.
• Constant contact with dealerships to notify of errors, missing documents, and due dates.
• Audit paperwork against DMV policies, providing notice to dealerships and to DMV as set by company procedures.
• Access customer data for printing required paperwork.
• Provide phone and online chat support to clients by answering questions and finding solutions on error found during the audit process.
• Any other task required to facilitate the movement of paperwork from the client to DMV and back to the end Customer

Qualifications And Experience

• Minimum of 2 years’ experience with DMV policies and procedures preferred
• Experience with DMV and other related DMV documents for both new and used vehicles.
• EVR program knowledge (E-filing)
• Knowledge of DMV regulations pertaining to title and registration processing
• Able to use Microsoft Word, Excel, and Outlook
• Able to train others
• Able to effectively communicate with high level Executives
• Excellent time management skills
• Excellent follow-up and problem-solving skills
• Excellent interpersonal skills
• Excellent attention to detail
• Able to work independently with limited supervision

Compensation

The hourly rate range for this position is: $19 - $23

Final compensation for this position will be determined based upon the applicant's relevant experience, skillset, education, location, business needs, market demands, and other factors as permitted by law.

At Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered. We have an Employee first culture and foster a collaborative environment where innovation, creativity, diverse ideas and opinions are valued. We value each team member and ensure they have the opportunity to grow and contribute to the success of our organization.

At Vitu, we care for our employees and their families. We offer a comprehensive benefits package including

• Healthcare Coverage for you and your family covering Medical, Dental & Vision
• Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Generous PTO
• Pet Insurance
• Retirement Planning
• ID Theft Insurance
• Life and Disability Insurance
• Commuter Benefits
• Accident & Hospital, Critical Illness Insurance
• Tuition Reimbursement

Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship.