Registration Specialist II: Night Shift & Patient Access

CoxHealth; Springfield (MO); On-site; USD 21,000 - 26,000; Full time

Job summary

CoxHealth in Springfield, MO is seeking a Registration Specialist II to support the on-site registration and arrival process for scheduled and unscheduled visits. You will gather accurate demographic and insurance information and manage patient financial obligations at the time of service.

The role requires excellent customer service and strong communication while greeting patients and working with a collaborative team.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of registration experience preferred.
• Strong computer and medical billing system skills.
• Excellent customer service, verbal and written communication.

Responsibilities

• Assist patients with on-site registration and arrival.
• Collect demographic and insurance information.
• Handle patient financial obligations at service time.
• Complete financial clearance for scheduled accounts.
• Greet and support patients and staff in a professional manner.
• Occasional travel between sites; extended hours as needed.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Teamwork

Independent work

Education

High school diploma or equivalent

Tools

Billing software

EMR systems

Computer systems

Job description

CoxHealth in Springfield, MO is seeking a Registration Specialist II to support the on-site registration and arrival process for scheduled and unscheduled visits. You will gather accurate demographic and insurance information and manage patient financial obligations at the time of service.

The role requires excellent customer service and strong communication while greeting patients and working with a collaborative team.