Registration Specialist II (N)

CoxHealth; Springfield (MO); Vor Ort; USD 23.000 - 32.000; Vollzeit

Benefits dieser Stelle

Medical, Vision, Dental

Retirement with Employer Match

Zusammenfassung

CoxHealth is seeking a Registration Specialist II for on-site patient registration at CoxHealth South in Springfield, MO. You will collect demographic and insurance data, determine financial responsibilities, and assist patients through the arrival process for both scheduled and unscheduled visits.

Preferred candidates have 1–2 years of registration experience, strong computer skills, and excellent customer service.

Qualifikationen

• High school diploma or equivalent.
• 1–2 years of registration experience preferred.
• Proficient with computers and patient management systems.
• Excellent customer service and communication skills.

Aufgaben

• Assist patients during on-site registration and arrival for scheduled and unscheduled visits.
• Collect accurate demographic and insurance information; handle patient financial obligations at service time.
• Perform financial clearance functions on assigned scheduled accounts during downtimes.
• Greets and serves patients and staff in a professional, friendly, and respectful manner; some travel and extended hours may be required.

Kenntnisse

Customer service

Verbal communication

Written communication

Multitasking

Teamwork

Independent work

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Facility

CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807

Department

1133 Patient Registration

Scheduled Weekly Hours

36

Hours

Varied

Work Shift

Day Shift (United States of America)

About CoxHealth

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare's Best Places to work five times.
• Named one of America's Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description

The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department.

Education

• Required: High school diploma or equivalent

Experience

• Preferred: At least 1-2 years prior registration experience

Skills

• Proficient in using computers and computer systems
• Excellent customer service skills and ability to work with the public and co-workers
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment
• Able to work independently and collaboratively in a team

Licensure/Certification/Registration

N/A