Registration Specialist- I

IU Health; Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

IU Health in Indianapolis is seeking a Registration Specialist for a fast-paced cardiology clinic. You will handle patient check-in/check-out, verify insurance, schedule appointments, and support billing processes to ensure timely patient care and proper reimbursement.

The role emphasizes accuracy, customer service, and collaboration with clinicians to maintain smooth clinic operations and positive patient experiences.

Qualifications

• High School Diploma/GED is required.
• Experience in a health care setting preferred.
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Manage patient check-in and check-out processes.
• Provide excellent customer service through patient and provider interactions.
• Proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Register patients and maintain accurate demographic and insurance information.
• Verify insurance coverage and eligibility.
• Schedule appointments and manage patient flow.
• Check patients in and out efficiently and accurately.
• Collect payments and explain charges and clinic policies as needed.
• Collaborate with medical assistants, nurses, and providers to support clinic operations.
• Ensure accurate documentation to maximize reimbursement and support positive clinical outcomes.

Skills

Attention to detail

Initiative and problem-solving

Customer service and patient-focused

MS Office

Education

High School Diploma/GED

Tools

MS Office

Job description

Overview

Registration Specialist - Cardiology Clinic

Schedule:
Monday - Friday | 8:45-5:15 (Onsite)
No weekends or major holidays

About the Role

Join a fast-paced cardiology clinic that serves approximately 150 patients daily. As a Registration Specialist, you will be the first point of contact for patients and play a vital role in ensuring a positive patient experience. You will support registration, scheduling, check-in/check-out, insurance verification, and customer service functions that help keep clinic operations running smoothly while supporting timely patient care and accurate reimbursement.

Key Responsibilities

• Register patients and maintain accurate demographic and insurance information
• Verify insurance coverage and eligibility
• Schedule appointments and manage patient flow
• Check patients in and out efficiently and accurately
• Collect payments and explain charges and clinic policies as needed
• Collaborate closely with medical assistants, nurses, and providers to support clinic operations
• Ensure accurate documentation to maximize reimbursement and support positive clinical outcomes

Top Skills

• Attention to detail
• Initiative and problem-solving
• Customer service and patient-focused communication

Requirements:

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Manage patient check-in and check-out processes
• Provide excellent customer service through patient and provider interactions
• Basic proficiency in MS Office (Word, PowerPoint, Excel).