Registration Specialist — Elevate Patient Experience

Premier Community Healthcare Grp.; Dade City (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

Premier Community HealthCare Group is seeking a Registration Specialist in Dade City, FL, to manage patient registration, verify insurance eligibility, and prepare patients for upcoming visits. You will collaborate with Billing and front-office teams to answer questions and ensure smooth handoffs.

The role emphasizes accuracy, confidentiality, and compassionate service, with opportunities to develop Epic certification and build healthcare revenue-cycle experience in a community-focused setting.

Qualifications

• High School Diploma or GED required.
• Basic understanding of medical terminology and documentation.
• Ability to obtain and maintain Epic certification.
• Strong customer service and interpersonal communication skills.

Responsibilities

• Complete registration for scheduled appointments and verify insurance eligibility.
• Contact patients to obtain needed information before their appointments.
• Process eligibility and sliding fee discount documentation.
• Provide a smooth handoff to Billing for billing-related questions and concerns.
• Support walk-in and same-day registrations and assist front-office teams.
• Answer multiple phone lines and assist patients with non-clinical questions.
• Protect patient confidentiality and support HIPAA, quality, and patient-flow standards.

Skills

Customer service

Communication

Interpersonal skills

Confidentiality

Empathy

Education

High school diploma or GED

Tools

Epic Certification

Job description

Premier Community HealthCare Group is seeking a Registration Specialist in Dade City, FL, to manage patient registration, verify insurance eligibility, and prepare patients for upcoming visits. You will collaborate with Billing and front-office teams to answer questions and ensure smooth handoffs.

The role emphasizes accuracy, confidentiality, and compassionate service, with opportunities to develop Epic certification and build healthcare revenue-cycle experience in a community-focused setting.