Registration Specialist

Montgomery College; Sikeston, Northern (MO, KY); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Saint Francis Healthcare System is seeking a Registration Specialist to manage check-in, preregistration, registration, preadmission, and admission processes. You will collect demographic data, insurance information, verify benefits, obtain signatures, and input data into the medical record.

This role includes patient communication and collaboration with billing and scheduling teams to maximize reimbursement.

Qualifications

• High School Diploma or equivalent required.
• Two years of experience in a business, billing, or healthcare scheduling/registration/admissions setting preferred.
• Must maintain professional and courteous manners in dealing with customers and staff.
• Must demonstrate appropriate and timely independent judgment.

Responsibilities

• Handle check-in, preregistration, registration, preadmission, and admission duties.
• Obtain accurate demographic information and verify insurance details.
• Scan and attach photos, IDs, insurance cards, and signed forms into the medical record.
• Answer phones, fax, and perform scanning and related tasks.
• Collaborate with Scheduling, Authorization, and Referrals as needed to support throughput and reimbursement.

Skills

Professional demeanor

Customer service

Communication skills

Education

High School Diploma or equivalent

Tools

Computer software proficiency

Job description

**JOB SUMMARY**The Registration Specialist is responsible for check-in, preregistration, registration, preadmission, and admission. These functions include but are not limited to obtaining accurate and thorough demographic information, responsibility for adhering to compliance with CMS, government payors, commercial and third party payors, EMTALA, and The Joint Commission rules and regulations and ensuring compliance, requirements, benefit verification, preauthorization requirements, signatures on consent for treatment, co-pay collection and other payments on previous balances, obtaining information, pictures and signature on HIPAA forms, issuing Medicare/Tricare Important Messages and Patient Rights and Responsibilities. The Registration Specialist is goal-oriented and makes decisions based on the worth and success of each individual involved in the Revenue Cycle. -Responsible for obtaining photo ID, insurance cards, signed forms and orders (when applicable) and scanning into the medical record at the time of registration/admission. -Responsible for working and maintaining system work queues. -This position will also require answering the telephone, faxing, scanning, DPM’s, and various other duties assigned by the manager. -This individual will be crossed trained with the System Scheduling, Authorization, & Referrals to assist as needed. -Works closely with other personnel to ensure a smooth, timely flow of patients and information to maximize reimbursement for services. -Promotes harmonious and efficient intra and inter departmental relationships and delivers quality customer service. -Adheres to the Mission, Vision, Values and Philosophy of the department and Saint Francis Healthcare System. -Constantly works with and maintains restricted or confidential information from many sources within the Healthcare System. -Any and all duties as assigned by the Supervisor, Manager.**JOB DETAILS AND REQUIREMENTS**Education: High School Diploma or equivalent requiredCertification & Licensures: N/AExperience**:** -Two years of experience in a business, billing, or healthcare scheduling/registration/admissions setting preferred.-Ability to proficiently utilize a computer and software programs is essential.-Must maintain a professional and courteous manners in dealing with customers and staff in all manners of communication.-Must demonstrate appropriate and timely independent judgment.