Registration Specialist

Indiana University Health System; Paoli (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Indiana University Health System Paoli Hospital seeks an Front Desk / Patient Access Representative to support patient intake and billing processes. You will coordinate patient flow, collect essential information, schedule appointments, discuss charges, and handle inquiries with professionalism.

The role emphasizes accuracy, timely service, and teamwork in a busy hospital environment; prior healthcare exposure is preferred, and MS Office skills are required to maintain records and documentation.

Qualifications

• High school diploma or GED is required.
• Prefer healthcare experience.
• Basic MS Office proficiency.

Responsibilities

• Facilitates patient flow from entry to destination in a timely, accurate, and professional manner.
• Obtains information to generate an accurate financial and demographic record for patients.
• Schedules appointments, interviews patients, explains charges and policies, enters charges, and collects payment.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Medical coding basics

Insurance information interpretation

Education

High School Diploma/GED

Tools

MS Office (Word, PowerPoint, Excel)

Job description

Schedule: Full Time, Day Shift

Location: Paoli Hospital

Responsibilities:

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Qualifications:

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).