Registration Specialist

IU Health; Bloomington (IN); On-site; USD 19,000 - 25,000; Full time

Job summary

IU Health in Bloomington, IN is seeking a patient access professional to guide patients from entry to destination, schedule appointments, explain charges, and collect payments.

The role requires a high school diploma with healthcare exposure; familiarity with MS Office and basic medical coding is preferred.

Qualifications

• High School Diploma or GED required.
• Healthcare setting experience preferred.
• Willingness to learn medical coding.

Responsibilities

• Facilitate patient flow from entry to destination.
• Obtain information to generate accurate financial and demographic records.
• Schedule appointments, collect payments, and explain charges.
• Answer calls and direct patients and visitors.

Skills

MS Office proficiency

Customer service

Medical terminology

Insurance information interpretation

Education

High School Diploma/GED

Tools

ICD-10 coding

CPT coding

Job description

Overview

Schedule: Monday- Friday; 7:30am- 4:30pm

Location: Bloomington, IN

Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Qualifications

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).