Registration Specialist

Baptist; Memphis (TN); On-site; USD 32,000 - 45,000; Full time

Job summary

Baptist Memorial Health Care Corporation seeks an organized registration professional to support patient access at BMG clinics. You will coordinate registration for clinical staff and managers, and contribute to standardized front desk workflows and scheduling processes.

Proficiency in EPIC practice management and collaboration with providers and staff are essential. Experience with revenue cycle concepts is a plus, with duties including training new hires and ongoing system improvements.

Qualifications

• Associates degree or equivalent in healthcare or business preferred.
• Proficiency in EPIC practice management.
• Understanding of government and commercial payers beneficial.
• Experience with revenue cycle and practice management systems desirable.

Responsibilities

• Provides and coordinates registration support for clinical staff and management.
• Guides Baptist One Care and Baptist Medical Group staff on scheduling and front desk workflows.
• Conducts EPIC system testing analysis and recommends improvements in scheduling and registration.
• Provides training for BMG registration and scheduling staff.
• Performs other duties as assigned.

Skills

Registration processes

Front desk workflows

Team oriented collaboration

Staff training/presentations

Education

Associate degree or equivalent in healthcare/business

Tools

EPIC practice management

Job description

This position focuses on patient access as the beginning of the revenue cycle for the BMG clinics including all aspects of registration with the goal of eliminating errors, implementing consistent processes and improving front desk productivity. This person will interact directly with clinic and CBO staff, the BMG management team, the Epic BOC team and other staff at various levels within the organization.

Job Responsibilities

Provides and coordinates registration support for the clinical staff and management team.

Provide guidance and development for Baptist One Care and Baptist Medical Group staff for best practices related to appointment scheduling, registration, and front desk workflows.

Maintains a technical aptitude to conduct Baptist One Care system testing analysis and provide recommendations for improvement in the areas of appointment scheduling, registration and front desk activities.

Provides Baptist One Care training for BMG registration and scheduling new hires.

Performs other duties as assigned.

Purpose of Position and Scope of Responsibility Principal Accountabilities/Responsibilities Minimum Qualifications

Education

Associates degree or equivalent in healthcare of business related field preferred, or equilvant combination of education and experience.

Experience

One (1) plus of physican practice experience. In depth understanding of governmental and commerical payers. Indepth knowledge of revenue cycle and practice management systems.

Two (2) plus of physican practice experience. In depth understanding of governmental and commerical payers. Indepth knowledge of revenue cycle and practice management systems.

Training

Proficiency in EPIC practice management.

Special Skills

Ability to use word processing, spreadsheet, internet, order processing, practice managment, scheduling, patient regristration and charge entry. Ability to work collaboratively with providers and staff to create a team oriented environment. Proven track record in presentations and education of staff and providers.

Desired Qualifications

Desired Education

Desired Experience

Desired Licensure, Registration, Certification