Patient Access & Registration Specialist

Baptist Memorial Health Care Corporation; Collierville (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Baptist in Collierville, Tennessee is seeking a dedicated professional to enhance patient access within BMG clinics. The role involves managing registration processes, improving front desk productivity, and training staff on Baptist One Care practices.

The ideal candidate should possess an Associate's degree in healthcare or business, have relevant experience in a physician practice, and be proficient in EPIC practice management.

Qualifications

• Minimum of one year of physician practice experience required.
• In-depth understanding of governmental and commercial payers is necessary.
• Must possess knowledge of revenue cycle and practice management systems.

Responsibilities

• Coordinate registration support for clinical staff and management team.
• Guide Baptist staff on best practices for scheduling and registration.
• Maintain aptitude for conducting system testing and provide recommendations.
• Provide training for registration and scheduling new hires.

Education

Associates degree or equivalent in healthcare or business related field preferred

Tools

EPIC practice management

Job description

This position focuses on patient access as the beginning of the revenue cycle for the BMG clinics including all aspects of registration with the goal of eliminating errors, implementing consistent processes and improving front desk productivity. This person will interact directly with clinic and CBO staff, the BMG management team, the Epic BOC team and other staff at various levels within the organization.

Job Responsibilities

• Provides and coordinates registration support for the clinical staff and management team.
• Provide guidance and development for Baptist One Care and Baptist Medical Group staff for best practices related to appointment scheduling, registration, and front desk workflows.
• Maintains a technical aptitude to conduct Baptist One Care system testing analysis and provide recommendations for improvement in the areas of appointment scheduling, registration and front desk activities.
• Provides Baptist One Care training for BMG registration and scheduling new hires.
• Performs other duties as assigned.

Purpose of Position and Scope of Responsibility Principal Accountabilities/Responsibilities Minimum Qualifications

Education

Associates degree or equivalent in healthcare of business related field preferred, or equilvant combination of education and experience.

Experience

One (1) plus of physican practice experience. In depth understanding of governmental and commerical payers. Indepth knowledge of revenue cycle and practice management systems.

Two (2) plus of physican practice experience. In depth understanding of governmental and commerical payers. Indepth knowledge of revenue cycle and practice management systems.

Training

Proficiency in EPIC practice management.

Special Skills

Ability to use word processing, spreadsheet, internet, order processing, practice managment, scheduling, patient regristration and charge entry. Ability to work collaboratively with providers and staff to create a team oriented environment. Proven track record in presentations and education of staff and providers.

Desired Qualifications

Desired Education

Desired Experience

Desired Licensure, Registration, Certification