Registration Specialist

HEALTHNET INC; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental, and Vision

Disability (Short-Term & Long-Term)

HSA/Diff Card

Flexible Spending Account

Life Insurance

401k matched

Paid Time Off (23 days)

Tuition Reimbursement

Employee referral program

Job summary

HealthNet is seeking a Registration Specialist in Indianapolis to support front desk operations, register patients, and collect accurate information. You’ll respond to language interpretation needs and coordinate with clinical staff to keep the front office running smoothly.

Responsibilities include greeting patients, assist in cashier areas, perform financial screening, answer phones, schedule appointments, and help with medical records. A HS diploma is required; bilingual skills are a plus.

Qualifications

• Requires a high school diploma or GED.
• Experience in front desk or registration roles preferred.
• Ability to communicate effectively with diverse communities.
• Must be able to read, write, and speak English.

Responsibilities

• Respond to concerns regarding language interpreting and communication for patients and families.
• Assist in collecting patient information and in registration.
• Provide front office support and cashier area assistance.
• Support financial screening and appointment scheduling.
• Offer culture education to employees.
• Travel to other Health Centers may be required.
• If a certified Medical Assistant, proficiency in additional patient care areas.

Skills

Strong communication

Excellent interpersonal skills

Cultural awareness (Hispanic/Latino &

Education

High School Diploma or GED

Job description

Description

What you’ll do as a Registration Specialist at HealthNet:

• Respond to concerns regarding language interpreting and communication for patients and their families.
• Provide assistance in the front office area of the health center.
• Assist in collecting patient information.
• Assist in registration for patients.
• Provide support such as financial screening, answering telephones, making appointments, assisting in cashier area and the medical records area.
• Provide culture education to other employees.
• If the employee is a certified Medical Assistant, they are expected to be proficient in additional patient care areas.

When you’ll work as a Registration Specialist at HealthNet:

• Full-Time
• Potential schedule includes Monday-Friday 8-5, with rotation of evening and Saturday shifts.
• Health centers are open until 8pm and closed on Sundays.

Job responsibilities listed above is a summary and does not include other tasks requested by Physician or Center Manager.

Who is HealthNet?

https://www.indyhealthnet.org/

HealthNet is a nonprofit 501 (c) (3) organization of community-based health centers located in Indianapolis and Bloomington, IN Since 1968, HealthNet has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. HealthNet annually provides affordable health care to more than 61,000 individuals through its network of 9 primary care health centers 5 dental clinics, 9 school-based clinics, a mobile health unit, and additional support services. HealthNet’s mission is to improve lives with compassionate health care and support services, regardless of ability to pay.

Requirements

(Please, consider applying even if you do not meet all of the listed criteria below. We would love to engage with you for other possible opportunities or explore your areas of skill a little deeper)

What you’ll need as a Registration Specialist at HealthNet:

• Currently not sponsoring work visa.
• Requires High School Diploma or GED.

The skills you’ll bring as a Registration Specialist at HealthNet:

• Strong communication skills.
• Excellent interpersonal skills.
• Appreciation and understanding of Hispanic/Latino & Burmese communities.
• Dependable and flexible.
• Customer service skills required.
• May be subject to travel to assist other Health Centers.
• Reliable transportation required.

Physical Requirements:

• Able to be involved in degrees of prolonged standing, walking, sitting, bending, squatting, and stooping; as well as abilities of repeated bending, stooping, and squatting.
• Able to lift, push, and/or pull light to moderately heavy weight up to 20-30 pounds is a necessary function of this position.
• Able to perform duties during periods of varied and/or prolonged work hours.
• Must be able to read, write, hear, and communicate effectively in the English language by both orally and written.

Why work for HealthNet?

• Competitive Compensation
• Medical, Dental, and Vision Plan
• Short-Term & Long-Term Disability
• Health Savings Account & Difference Card Available within certain medical plans
• Flexible Spending Account
• Life Insurance, AD&D
• Group Accident, Critical Illness & Hospital Indemnity
• Domestic Partner Leave
• Wellness Programs
• 401k Match
• Paid Time Off (23 days) accumulates at start of employment and available to use.
• Tuition Reimbursement
• Employee Referral program

Fair Labor Standards Act Classification: Non-Exempt

EQUAL EMPLOYMENT OPPORTUNITY:

HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.