Outreach Enrollment Specialist

HealthNet, Inc.; Indianapolis (IN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Plan

401k Match

Tuition Reimbursement

Paid Time Off

Job summary

HealthNet, Inc. is looking for an Outreach and Enrollment Specialist in Indianapolis, IN to provide education and enrollment assistance for uninsured individuals. This full-time role involves establishing community partnerships and collaborating with various departments to support health access.

The ideal candidate should have a High School Diploma, customer service skills, and a positive attitude toward diverse populations. Benefits include competitive compensation, medical, dental, and vision plans, among others.

Qualifications

• Knowledge in Medicaid and the Affordable Care Act (ACA) is a plus.
• Driver’s License and reliable transportation required.
• Indiana Navigator Certification preferred but can be obtained after hiring.

Responsibilities

• Provide outreach and enrollment assistance for uninsured individuals.
• Establish community partnerships and increase awareness of HealthNet.
• Collaborate with HealthNet departments to facilitate in-reach efforts.

Skills

Positive and engaging attitude

Strong customer service skills

Excellent communication skills

Ability to multitask

Enjoys working with diverse populations

Education

High School Diploma or GED

Bachelor’s degree

Job description

Overview

The Outreach and Enrollment Specialist provides education and enrollment assistance for uninsured and underinsured children and adults.

Responsibilities

• Establish community partnerships and increase awareness of HealthNet and its services.
• Provide outreach and enrollment assistance for all uninsured individuals.
• Collaborate with other HealthNet departments/programs to facilitate in‑reach efforts for existing patients.
• Receive and follow up on referrals (internal and external) in a timely manner.
• Identify, establish, and maintain ongoing relationships with individuals, groups, and organizations in the community to increase awareness of health insurance options and create referral opportunities.
• Participate in community events to promote the services of the Outreach Enrollment team as well as the HealthNet organization.
• Attend all required trainings.

Work Schedule

• Full‑Time
• Potential schedule includes Monday‑Friday 8‑5, with rotation of evening and Saturday shifts.
• Health centers are open until 8pm and closed on Sundays.

Additional Tasks

Other tasks and functions may be assigned as needed to fulfill the mission of the organization.

About HealthNet

HealthNet is a nonprofit 501(c)(3) organization of community‑based health centers located in Indianapolis and Bloomington, IN. Since 1968, HealthNet has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. HealthNet annually provides affordable health care to more than 61,000 individuals through its network of 9 primary care health centers, 5 dental clinics, 9 school‑based clinics, a mobile health unit, and additional support services. HealthNet’s mission is to improve lives with compassionate health care and support services, regardless of ability to pay.

Requirements

• Currently not sponsoring work visa.
• High School Diploma or GED required.
• Bachelor’s degree preferred.
• Indiana Navigator Certification preferred but can be obtained after hiring.
• Knowledge in Medicaid, Affordable Care Act (ACA), HIP 2.0 a plus.
• False Claims Act (FCA) experience a plus.
• Knowledge of enrollment procedures.
• Driver’s License required.
• Reliable transportation required, required to travel to all health centers.

Skills

• Positive and engaging attitude.
• Enjoys working with a diverse patient population.
• Ability to work independently with minimal supervision.
• Ability to multitask and prioritize work effectively.
• Strong customer service skills.
• Excellent communication skills.
• Presents empathy and understanding of patient population.

Physical Requirements

• Able to be involved in degrees of prolonged standing, walking, sitting, bending, squatting, and stooping; as well as abilities of repeated bending, stooping, and squatting.
• Able to lift, push, and/or pull light to moderately heavy weight up to 20-30 pounds is a necessary function of this position.
• Able to perform duties during periods of varied and/or prolonged work hours.
• Must be able to read, write, hear, and communicate effectively in the English language by both orally and written.

Benefits

• Competitive Compensation
• Medical, Dental, and Vision Plan
• Short‑Term & Long‑Term Disability
• Health Savings Account & Difference Card Available within certain medical plans
• Flexible Spending Account
• Life Insurance, AD&D
• Group Accident, Critical Illness & Hospital Indemnity
• Domestic Partner Leave
• Wellness Programs
• 401k Match
• Paid Time Off accumulates at start of employment and available to use.
• Tuition Reimbursement
• Employee Referral program

EQUAL EMPLOYMENT OPPORTUNITY

HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.