Registration Representative

United Surgical Partners International, Inc; Naples (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Prescription coverage

Life and AD&D coverage

Disability protection

FSAs and HSAs

401(k) retirement plan

Paid holidays

Job summary

GulfShore Endoscopy Center is seeking a Registration Representative on a full-time basis to support front desk and medical records operations. The role involves admitting patients, updating demographics, collecting payments, handling funds, and answering calls with professional customer service.

Under the direction of the Business Office Manager, this position supports the office manager and may assist with back-office tasks. Prior hospital records experience is preferred.

Qualifications

• Minimum 1–2 years of hospital or medical records experience required.
• Knowledge of The Joint Commission Standards.
• Ability to work in a high-paced environment while maintaining accuracy.
• Must communicate verbally and non-verbally in a professional manner.
• Must adhere to hospital financial and admitting policies.
• Experience with insurance verification and collection processes.
• Demonstrates problem solving and decision making skills.
• Professional appearance and excellent phone etiquette.

Responsibilities

• Admit patients and process their paperwork.
• Update patient demographics in the system.
• Collect monies due and document in the billing system.
• Handle funds per office procedure.
• Answer incoming phone calls and direct inquiries.
• Interface with patients, families, physicians and staff.
• Provide front desk receptionist and medical records support as needed.

Skills

Medical records

Insurance verification

Customer service

Phone etiquette

Communication

Attention to detail

Tools

Billing system

Job description

GulfShore Endoscopy Center is hiring a Registration Representative , Full Time

GulfShore Endoscopy Center, we are seeking a Receptionist, medical records, Front & back office Help on a full time basis. The Registration Representative/ Medical Records, interfaces with patients and families, physicians and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect monies due and document in the billing system; Handle funds per office procedure. Answer incoming phone calls.

Job Summary

Under the direction of the Business Office Manager, Front Desk Receptionist/Medical Record reports to Office Manager and supervises no staff members is responsible for covering any aspect of the business office necessary. Maintains the Practice's medical records according to established guidelines and requirements. Reviews records for compliance with approved policies.

Position Requirements

• Minimum 1-2 years of hospital or medical records experience required.
• Knowledge of The Joint Commission Standards
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the center as a whole.
• Must be detail oriented.
• Must be able to communicate verbally and non-verbally in a professional manner.
• Must be able to adhere to hospital financial and admitting policies.
• Ability to promote positive relationships with patients and staff.
• Must know insurance verification and collection processes.
• Must have problem solving and decision making skills.
• Professional appearance.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

Required Experience