Registration Rep - Hospital Admissions- .9 FTE-RST

Mayo Clinic; Rochester (MN); Vor Ort; USD 35.000 - 47.000; Vollzeit

Benefits dieser Stelle

Medical plan

Dental plan

Vision plan

Pre-Tax Savings: HSA/FSAs

Competitive retirement package

Zusammenfassung

Mayo Clinic in Rochester, MN, is seeking a Registration Representative to handle accurate check-in/admissions and registrations across hospital or ED settings. You will verify demographics, collect insurance data, and assist patients with self-registration while ensuring patient safety and compliance with consent requirements.

The role requires a high school diploma or GED, 2+ years of relevant experience, strong communication, and familiarity with scheduling systems and Epic RC/EMR.

Qualifikationen

• High School Diploma or GED and 2+ years of relevant experience required
• Ability to read and communicate effectively; basic computer/keyboard skills; good written and verbal communication
• Experience with scheduling systems; desk/appointment or secretarial experience preferred
• Experience with Epic RC/EMR system preferred; HFMA Certification preferred

Aufgaben

• The Registration Representative is responsible for accurate check-in/admissions/registration of incoming patients in the hospital or ED setting. Activities may involve in-person, phone, or virtual registrations; verify demographics; collect insurance data; create accounts; obtain signatures and required forms; assist patients with self-registration; collect co-payments/share of cost; ensure patient safety with positive identification protocols.

Kenntnisse

Effective communication

Basic computer skills

Typing/keyboard skills

Math proficiency

Ausbildung

High School Diploma or GED

Tools

Epic RC/EMR

Jobbeschreibung

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical:Multiple plan options.
• Dental:Delta Dental or reimbursement account for flexible coverage.
• Vision:Affordable plan with national network.
• Pre-Tax Savings:HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

The Registration Representative is responsible for the accurate check-in/admissions/registration of incoming patients in the hospital or ED setting. These activities may involve in-person, phone, or virtual registrations. This includes the verification of patient demographic information, collection of insurance data, the identification and/or creation of appropriate accounts, obtaining patient signatures and providing required forms or letters, acting as an ambassador; assisting patients with self-registration, and the collection of indicated co-payments and/or share of cost. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. May assist patients with hospital presumptive eligibility or Medicaid applications. In person registration requires the ability to physically walk to patients’ location throughout the emergency department and/or hospital. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit’s performance expectations.

Qualifications

High School Diploma or GED and 2+ years of relevant experience required

Ability to read and communicate effectively. Basic computer/keyboarding skills, intermediate mathematic competency. Good written and verbal communication skills. Knowledge of proper phone etiquette and phone handling skills. Position requires good communication skills. Prior desk, appointment, or secretarial experience and a working knowledge of scheduling systems and procedures are preferred. Incumbents must have the ability to interact on a professional level with individuals from diverse backgrounds and maintain working knowledge of systems and processes related to patient registration and scheduling activities. Experience in using an Epic RC/EMR system is preferred. Healthcare Financial Management Association (HFMA) Certification Preferred.

**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

Exemption Status

Nonexempt

Compensation Detail

$25.38 - $34.27

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

72

Schedule Details

Business hours will be between 5a-5p working 8 hours shifts. Shifts are 5a-130p, 730a-4p or 830a-5p

Weekend Schedule

Every 8th weekend working 7a-330p or 8a-430p

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.