Registration Processing Admin

Vitu; Indianapolis (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Healthcare Coverage

HSA & FSA

Generous PTO

Pet Insurance

Retirement Planning

ID Theft Insurance

Life and Disability Insurance

Commuter Benefits

Accident & Hospital Insurance

Tuition Reimbursement

Job summary

Vitu in Indianapolis seeks a Registration Support Admin (Onsite) to handle document processing for title transactions and verify paperwork per DMV policies. The role requires excellent communication, sharp attention to detail, punctuality, and strong organization, plus a valid driver's license and clean driving record.

Work is Monday–Friday 6:00 am–2:30 pm with occasional overtime. Benefits include comprehensive healthcare, PTO, retirement planning, and other voluntary programs.

Qualifications

• Ability to work in a fast-paced environment with accuracy.
• Skilled with a color-coded numeric filing system.
• Strong attention to detail and organization.
• Flexible and adaptable to changing duties.

Responsibilities

• Process title transactions and verify documents per DMV policies.
• Maintain contact with dealerships to note errors and due dates.
• Audit paperwork and notify dealerships or DMV as required.
• Access customer data for printing required paperwork.
• Provide phone and online chat support to resolve audit issues.
• Support movement of documents from client to BMV and back.
• Work a flexible schedule including occasional overtime.

Skills

Fast-paced

Color-coded filing

Attention to detail

Adaptable

Job description

Registration Support Admin (Onsite)

As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another.

Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations - all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Kentucky, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.

Job Summary

The Registration Processing Admin is responsible for providing document handling support and for verifying received paperwork according to established DMV policies and internal procedures. The candidate best suited for the position will have excellent communication, attention to detail, punctuality, and organization skills. A clean driving record and current driver’s license is required.

Key Responsibilities

• Process title transactions in the VITU Portal efficiently.
• Constant contact with dealerships to notify of errors, missing documents, and due dates.
• Audit paperwork against DMV policies, providing notice to dealerships and to DMV as set by company procedures.
• Access customer data for printing required paperwork.
• Provide phone and online chat support to clients by answering questions and finding solutions on error found during the audit process.
• Any other task required to facilitate the movement of paperwork from the client to BMV and back to the end Customer
• Ability to work a flexible schedule as needed, including occasional mandatory overtime.

Minimum Qualifications And Experience

• Ability to work in a fast-paced work environment.
• Ability to effectively use a color-coded numeric file system.
• Attention to detail.
• Flexible with a changing work environment.

Compensation And Schedule

The hourly rate range for this position is:

The standard schedule will be Monday - Friday, 6am -2:30pm with occasional mandatory overtime.

The final pay for this position will be determined by multiple factors including, but not limited to, location, education, experience, training and skills.

At Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered. We have an Employee first culture and foster a collaborative environment where innovation, creativity, diverse ideas and opinions are valued. We value each team member and ensure they have the opportunity to grow and contribute to the success of our organization.

At Vitu, we care for our employees and their families. We offer a comprehensive benefits package including

• Healthcare Coverage for you and your family covering Medical, Dental & Vision
• Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Generous PTO
• Pet Insurance
• Retirement Planning
• ID Theft Insurance
• Life and Disability Insurance
• Commuter Benefits
• Accident & Hospital, Critical Illness Insurance
• Tuition Reimbursement

Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship.