Registration Operations Manager II

State of California; California; On-site; USD 62,000 - 78,000; Full time

Job summary

California Department of Motor Vehicles (DMV) in Sacramento seeks a DMV Manager II for the Registration Processing Unit I. You will lead a large vehicle registration unit, oversee daily operations, and ensure compliance with state laws while developing staff.

When the Unit Manager is absent, you will step in to lead the unit and maintain operations. The role requires strong leadership, communication, and problem-solving skills with the ability to manage competing priorities and deliver

Qualifications

• Strong leadership and people management skills.
• Ability to monitor workloads and meet service goals.
• Ability to analyze production data and prepare reports.
• Experience coordinating with multiple stakeholders to resolve issues.

Responsibilities

• Monitor and manage workloads to meet service goals.
• Analyze production data and prepare management reports.
• Support modernization by updating paper workflows and integrating digital processes.
• Manage staff and equipment resources.
• Collaborate with internal and external stakeholders to resolve complex registration issues and customer complaints.

Skills

Leadership

Operations management

Data analysis

Stakeholder collaboration

Job description

California Department of Motor Vehicles (DMV) in Sacramento seeks a DMV Manager II for the Registration Processing Unit I. You will lead a large vehicle registration unit, oversee daily operations, and ensure compliance with state laws while developing staff.

When the Unit Manager is absent, you will step in to lead the unit and maintain operations. The role requires strong leadership, communication, and problem-solving skills with the ability to manage competing priorities and deliver