MOTOR VEHICLE ASSISTANT

Department of Motor Vehicles California; California; On-site; USD 39,000 - 53,000; Full time

Job summary

State of California’s Department of Motor Vehicles seeks a Motor Vehicle Assistant in the Registration Processing Unit (RPU) II to help keep vehicle and vessel registrations moving smoothly. You will sort, log, and route workloads, process renewals and payments, and answer customer inquiries with accuracy and courtesy.

The role requires attention to detail, strong computer skills, and a commitment to high-quality customer service.

Qualifications

• Customer service experience and strong communication skills.
• Ability to work in a fast-paced, detail‑oriented environment.
• Proficient with office software and data entry.

Responsibilities

• Sort, log, and route incoming workloads and mail.
• Process registrations, renewals, payments, and other simple transactions.
• Respond to customer inquiries with accuracy and efficiency.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Teamwork

Problem solving

PC knowledge

Job description

Motor Vehicle Assistant
MOTOR VEHICLE ASSISTANT

$3,534.00 - $4,747.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 11/10/2026

This position is located at the DMV Headquarters in Sacramento.

Looking for a rewarding opportunity to make an impact, grow your skills, and serve California? Join the Registration Processing Unit (RPU) II as a Motor Vehicle Assistant! Be part of a dedicated team that keeps vehicle and vessel registration moving by sorting, logging, and routing all incoming workloads and mail, processing renewals, payments, and other less complex registration transactions, and responding to customer inquiries. We are looking for a motivated, detail-oriented team player with strong organizational and computer skills who takes pride in accuracy, efficiency, and customer service. Take the next step in your career and help deliver the service Californians count on!

The Motor Vehicle Representative (MVR) employment list will be used as an appropriate list to fill this position. List eligibles on the MVR employment list may apply for this position. If the selected candidate is on the MVR employment list, they will be hired in the classification of Motor Vehicle Assistant and will maintain their eligibility on the MVR employment list. To obtain eligibility on the MVR employment list, visit the CalCareers website at https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=4073 .

All eligible applicants may apply. A training and development assignment may be considered. SROA/Surplus candidates are encouraged to apply.

The position(s) being advertised may be subject to allocation approval by the Human Resources Branch. Fingerprint/Criminal Record Clearance is required before hire. The Salary Range shown is the minimum and maximum for a full-time appointment. Moving and relocation expenses will not be reimbursed for this position.

Working Conditions

Will sit in a cubicle for long periods. The incumbent works 40 hours per week during regular business hours of operations in an office setting, with artificial lighting and temperature control. Daily and frequent use of a personal computer and a variety of office software applications at a workstation.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• MOTOR VEHICLE ASSISTANT

MOTOR VEHICLE ASSISTANT $3,534.00 - $4,423.00A $3,798.00 - $4,747.00B New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location:

Telework: In Office

Job Type: Permanent, Full Time

Work Shift: 8:00 a.m. to 5:00 p.m.

Work Week: Monday through Friday

Department Information

The Department of Motor Vehicles (DMV) is a recognized leader in public service and has existed for over 100 years. The DMV is responsible for registering approximately 36 million vehicles in California, and serving 34 million driver license and identification card holders, collecting over $14 billion in annual revenue. The DMV also maintains and oversees many other functions. The DMV provides quality licensing and motor vehicle-related services in its field offices located throughout California and online at www.dmv.ca.gov.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Applicants must be eligible for appointment (e.g., must take and pass examination); see Who May Apply section below for more information. Additionally, applicants must have authorization to work in the United States. Please note that we are unable to provide visa sponsorship at this time.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Customer service, written/verbal communication, Interpersonal, decision making, teamwork, problem solving, and PC knowledge. Candidates should be able to prioritize assignments, manage multiple responsibilities, work collaboratively with others, and consistently meet established deadlines.

The Department of Motor Vehicles and the State of California offer many benefits to its employees. These include health, vision, and dental benefits; retirement plans (CalPERS); savings plans (401K and 457b); leave benefits; insurance (such as group legal insurance and group long term disability insurance); and employee assistance program. Benefits may be based on the job classification, bargaining unit, tenure, time base, and length of appointment. Click on each web link below for more information.

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s)to the Department's EEO Office.

Office of Civil Rights and Resolution

[phone]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.