Registration Coordinator, TSC

Astera Cancer Care; Tennessee; On-site; USD 32,000 - 42,000; Full time

Job summary

The Surgical Clinic (TSC) in Mt. Juliet, TN is hiring a Registration Coordinator to support medical office operations, including patient check-in/out, insurance verification, and scheduling.

You will manage EMR data entry, collect co-pays, maintain confidentiality, and coordinate with multiple clinics. Excellent customer service and attention to detail are essential; some travel to other clinics may be required.

Qualifications

• High school diploma or GED required.
• 2 years of professional office experience required.
• Proficiency in Windows, MS Office, email; familiarity with EMR.

Responsibilities

• Assist with patient registration, scheduling, insurance verification, and payments.
• Answer phones, greet patients, route messages to appropriate departments.
• Enter patient data into PM/EMR and ensure accurate records.
• Maintain confidentiality and HIPAA compliance.
• Handle daily deposits and end-of-day cash reconciliation.
• Travel to other clinics as needed.

Skills

Front office operations

Customer service

Communication skills

Data entry accuracy

HIPAA compliance

Education

High school diploma or GED

Tools

EMR system

MS Office

Practice management systems

Job description

Registration Coordinator, TSC page is loaded## Registration Coordinator, TSClocations: TNO - TSC - Summit | Mt. Juliet, TNtime type: Full timeposted on: Posted Yesterdayjob requisition id: R-0000026049The Surgical Clinic (TSC) is Middle Tennessee's premier multi-specialty surgical practice, dedicated to utilizing the latest medical technology while prioritizing patient care, convenience, and satisfaction. With over 40 surgeons, our patient-focused clinics are conveniently located, providing access to advanced surgical procedures close to home.**Job Description:**The Registration Coordinator position provides medical office support including check-in and some check out functions. Manage the reception of patients within the office and by telephone. Obtains patient insurance and demographic information, collects co-pays, payments, and schedules internal appointments, etc.ESSENTIAL FUNCTIONS:· Answers the telephones and greets patients in a courteous, efficient manner. Routes calls/messages to appropriate discipline/department· Follows policy and procedures outlined by management to ensure standardization of processes across all clinics.· Conducts patient check-in, following policy and procedures.· Properly tracks patients in EMR for next location and ensures patients are not missed.· Obtains pre-patient registration, demographic and insurance information and enters appropriately into Patient Management System (PM) or Electronic Medical Record (EMR) Including all paper/electronic documents.· Verify and update patient demographics.· Scan documents into Electronic Health Record· Collect patient photographs, scan insurance cards (and notify insurance auth coordinators), and documents/obtains signatures on necessary forms as needed.· Ensures eligible patients have proper distress screening.· Ensure accurate and timely completion of all MIPS Merit-based Incentive Payment System) requirements for providers.· Collects co-payments and/or payments at time of service and manages end of day procedure to include daily deposit, petty cash reconciliation, and sign in sheets.· Ensures canceled/no show and missed appointments are followed up and properly documented.· Schedules internal patient appointments and makes walk-in appointments, i.e., Nurse triage.· Demonstrates excellent customer service. Responds promptly to patient, physician, manager, clinic, and other department requests.· Distribute outbound correspondence, including dictated notes and letters to referring offices.· Communicates to other staff members using Instant Messaging System· Scans documents into Electronic Medical Record· Ability to travel/float to other clinics for business needs.· Maintain and ensure confidentiality of patient information.· Adheres to all Surgical Division policies and procedures.· Other duties as assigned.KNOWLEDGE, SKILLS & ABILITIES:* Strong knowledge of front office operations, including patient registration, scheduling, insurance verification, and payment collection.* Excellent customer service and communication skills to assist patients, providers, and staff in a professional and courteous manner.* Strong attention to detail and organizational skills to ensure accurate data entry, documentation, and patient tracking.* Proficiency in Electronic Medical Record (EMR), practice management systems, and basic Microsoft Office applications.· Ability to manage multiple priorities in a fast-paced environment while maintaining confidentiality and compliance with HIPAA standards.**EDUCATION & EXPERIENCE:**· High school graduate or equivalent with GED· 2 years of previous professional office experience is required.· Computer skills including Windows file management and MS Office, and e-mail experience is preferred.· Good verbal, listening, and written communication skills.· Ability to work productively and effectively in a fast-paced environment.· Strong organizational skills and attention to detail· Excellent customer service skills**OOCUPATIONAL RISK CATEGORY:****PHYSICAL REQUIREMENTS:**· Able to travel to clinics when necessary.· Able to lift 25 pounds.