Registration Coordinator - Kirkland Orthopedics

Seattle Children's; Kirkland (WA); On-site; USD 33,000 - 49,000; Full time

Job summary

Seattle Children’s is seeking a Registration Coordinator to create new registrations and check patients in for scheduled and walk-in clinical visits across outpatient services. You will support Urgent Care, Radiology, and Access Clinic check-ins, seven days per week, day and evening shifts.

You will schedule return visits, communicate with patients/families, collect consent, uphold infection prevention standards, and help improve registration processes for a smoother patient experience.

Qualifications

• High school diploma or equivalent required.
• At least 1 year in customer service or administrative support.
• Bachelor’s Degree preferred; 3+ years healthcare experience preferred; bilingual skills beneficial.

Responsibilities

• Create new registrations and check patients in for scheduled and walk-in clinical visits.
• Support check-ins for Urgent Care, Radiology and Access Clinic, seven days per week, day and evening shifts.
• Schedule patient return visits; communicate with patients/families; collect signed consent; maintain infection prevention standards; help improve processes for a smoother patient experience.

Skills

Customer service

Administrative support

Education

High school diploma or equivalent

Bachelor’s Degree

Job description

The role of the Registration Coordinator is an essential part of the patient facing registration experience by providing support and ensuring each patient encounter is positive, professional, and efficient. The primary function of this role is to create new registrations and check patients in for scheduled and walk-in clinical visits throughout the outpatient setting of the hospital. Support may be needed for Urgent Care, Radiology, and Access Clinic check-ins, operating seven days per week, during both day and evening times. Registration Coordinator duties also include: scheduling patient return visit appointments, minimizing clinic access delays, effectively communicating with patients/families, informing of and collecting signed consent for care, maintaining standards for infection prevention, and establishing systems and resources to improve processes and efficiency of the patient experience.

Required Education and Experience
High school diploma or equivalent experience. Minimum of one (1) year customer service and/or administrative support experience.

Required Credentials

Preferred
Bachelor’s Degree. Minimum of three (3) years experience working in a health care setting or related field. Significant experience working with the general public in a health care/customer service environment. Familiarity with other cultures/bilingual skills.

Compensation Range

$23.73 - $35.59 per hour

Salary Information

This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.

Disclaimer for Out of State Applicants

This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors .

Benefits Information

Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits.

About Us

Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE

Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country.
U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest.

As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here.

Our Commitment

Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves.

Seattle Children’s is proud to be an Equal Opportunity Workplace and Affi r the…