Registration Clerk PART TIME

NueHealth; Amherst, Northern (OH, KY); On-site; USD 21,000 - 28,000; Full time

Job summary

Amherst Surgery Ctr in Amherst, OH is seeking a courteous front desk receptionist to coordinate reception area activities, admit patients, assemble medical records, and assist the Financial Counselor with patient registration.

The role emphasizes confidentiality, clear communication, and accurate clerical work; candidates should have 2 years clerical experience and strong English communication skills, with light computer use and the ability to stand/walk as needed.

Qualifications

• Good communication and organizational skills required.
• Two years of clerical experience required.
• American English proficiency for written and interpersonal communication; occasional translation coordination.

Responsibilities

• Admits patients to the Facility following established policies and procedures.
• Assembles patient medical record forms and information for Clinical team.
• Assists Financial Counselor in registering patients and documenting patient identity.
• Provides information to patients' families in the waiting area according to policies.
• Monitors waiting area and coordinates reception area activities with other departments.
• Answers telephone and intercom courteously; relays messages effectively.
• Maintains patient confidentiality and identifies emergencies for appropriate response.
• Assists with ordering and stocking clerical supplies and maintaining front desk cleanliness.
• Performs related clerical errands and assists with facility records and reports.

Skills

Communication

Organization

Job description

Amherst Surgery Ctr
915 North Lake St
Amherst, OH 44001, USA

Coordinates the reception area activities to promote communication throughout the Facility. Performs clerical and reception duties. Maintains the Facility’s medical records according to established guidelines and requirements. Reviews records for compliance with approved policies. Assures all operative reports are completed.

Qualifications

• Good communication and organizational skills required
• Two years’ clerical experience required
• Medical Clerical experience preferred
• Requires language skills adequate for written and interpersonal communication in American English, and ability to communicate with a professional translator of various languages occasionally
• Requires visual and auditory acuity adequate to monitor patient and visitor activity and for frequent use of computers and occasional use of other business office equipment
• Ability to sit for long periods and to perform desk and office activities

Essential Functions

Admits patients to the Facility following the established policies and procedures.

Assembles patient medical record forms and necessary information for Clinical team.

Assists Financial Counselor in obtaining pertinent information to register patients and attaches proper means to document patient identity.

Provides pertinent information to the patient's family in the waiting area according to policies and procedures.

Monitors waiting area.

• Coordinates reception area activities for effective communication with all areas of the Facility.
• Answers telephone and intercom courteously and in a quiet, pleasant voice.

Accepts and relays messages effectively.

Informs other departments of admissions and activities concerning admissions.

Maintains and protects each patient's right to confidentiality.

Identifies emergencies and initiates appropriate response.

• Assumes clerical responsibilities as necessary.
• Assist in ordering and stocking clerical supplies.
• Assists in maintaining cost effectiveness by preventing waste of supplies.

Maintains order and cleanliness of the front desk.

Performs interdepartmental errands when needed.

• Assists with preparation and maintenance of Facility records and reports.
• Monitors and stocks nourishment area; maintains cleanliness and order of the area.
• Adheres to medico-legal requirements when answering correspondence and inquiries.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is frequently required to sit, converse, and listen; use hands to touch, handle, or feel objects, tools, or controls; and to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.

The employee must be able to lift and/or carry over 20 pounds on a regular basis and be able to push/pull over 25 pounds on a regular basis.

The employee must be able to stand and/or walk at least five hours per day.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.