Patient Admissions & Records Coordinator

Amherst Surgery Center; Amherst (OH); On-site; USD 32,000 - 40,000; Full time

Job summary

Amherst Surgery Center in Amherst, OH is seeking a reception/clerical professional to coordinate front desk activities, admit patients, and maintain medical records in accordance with facility policies. The role involves assisting the clinical team, communicating with patients and families, and upholding confidentiality and compliance.

The position emphasizes strong communication, organizational skills, and clerical experience, with emphasis on accurate documentation and efficient patient flow

Qualifications

• Two years’ clerical experience required.
• Good communication and organizational skills required.
• Medical clerical experience preferred.
• Requires language skills adequate for written and interpersonal communication in American English, and ability to communicate with a professional translator of various languages occasionally.
• Requires visual and auditory acuity adequate to monitor patient and visitor activity and for frequent use of computers and office equipment.
• Ability to sit for long periods and to perform desk and office activities.

Responsibilities

• Admits patients to the Facility following the established policies and procedures.
• Assembles patient medical record forms and necessary information for Clinical team.
• Assists Financial Counselor in obtaining pertinent information to register patients and attaches proper means to document patient identity.
• Provides pertinent information to the patient's family in the waiting area according to policies and procedures.
• Monitors waiting area.
• Coordinates reception area activities for effective communication with all areas of the Facility.
• Answers telephone and intercom courteously and in a quiet, pleasant voice.
• Accepts and relays messages effectively.
• Informs other departments of admissions and activities concerning admissions.
• Maintains and protects each patient's right to confidentiality.
• Identifies emergencies and initiates appropriate response.
• Assumes clerical responsibilities as necessary.
• Assist in ordering and stocking clerical supplies.
• Assists in maintaining cost effectiveness by preventing waste of supplies.
• Maintains order and cleanliness of the front desk.
• Performs interdepartmental errands when needed.
• Assists with preparation and maintenance of Facility records and reports.
• Monitors and stocks nourishment area; maintains cleanliness and order of the area.
• Adheres to medico-legal requirements when answering correspondence and inquiries.

Skills

Communication skills

Organizational skills

Clerical experience

English proficiency

Visual acuity

Auditory acuity

Sitting for long periods

Education

High school diploma or equivalent

Job description

Amherst Surgery Center in Amherst, OH is seeking a reception/clerical professional to coordinate front desk activities, admit patients, and maintain medical records in accordance with facility policies. The role involves assisting the clinical team, communicating with patients and families, and upholding confidentiality and compliance.

The position emphasizes strong communication, organizational skills, and clerical experience, with emphasis on accurate documentation and efficient patient flow