Registration Clerk

San Gorgonio Memorial Hospital; Banning (CA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision

403b retirement with company match up 

Paid time off

Flexible spending accounts

Job summary

San Gorgonio Memorial Hospital in California is seeking a hospital receptionist to provide customer-focused service, operate the telephone switchboard, and handle clerical duties across the admissions area.

The role includes arranging efficient registration of emergency patients after hours, on weekends and holidays, ensuring accurate information, and promoting a strong teamwork ethic among admitting staff.

Qualifications

• High School Diploma or GED; reading, writing, and English proficiency required.
• Two years' related experience in a health care facility preferred.
• Knowledge of basic office procedures and computer systems.
• Knowledge of medical terminology.
• Excellent communication and interpersonal skills; able to tactfully deal with the public.
• Ability to organize and prioritize projects.

Responsibilities

• Operate the telephone switchboard and relay calls; provide hospital reception duties.
• Assist with registration of emergency patients after hours, on weekends and holidays.
• Ensure patient information is collected accurately and advise on hospital policies.
• Promote teamwork across admitting and registration areas.

Skills

Customer service

Telephone etiquette

Communication skills

Clerical duties

Teamwork

Education

High School Diploma or GED

Tools

MS Office

Job description

Job Summary

Communicates in a \\"customer oriented\\" professional manner to assist our patients, visitors, associates and other customers. Performs all duties utilizing the best possible customer service. Operates the telephone switchboard in order to relay incoming, outgoing and interoffice calls; performs various hospital communications and clerical duties; acts as hospital receptionist as needed.

Job Summary

Communicates in a \\"customer oriented\\" professional manner to assist our patients, visitors, associates and other customers. Performs all duties utilizing the best possible customer service. Operates the telephone switchboard in order to relay incoming, outgoing and interoffice calls; performs various hospital communications and clerical duties; acts as hospital receptionist as needed.

Arranges for the efficient and orderly registration of emergency patients, inpatients and outpatients after hours, on weekends, and holidays. Ensures that accurate patient information is collected and that patients are aware of appropriate hospital policies and procedures. Puts forth the best effort to ensure an attitude of teamwork in all areas of admitting and registration.

Requirements

High School Diploma or the equivalent preferred; ability to read, write, and understand English required. Two year's related experience in a health care facility preferred. Knowledge of basic office procedures/equipment and computer systems and software required. Knowledge of medical terminology required. Excellent communication/interpersonal skills required, including ability to tactfully deal with the public in all types of situations such as level of service and financial responsibility. Ability to organize and prioritize projects.

Pay / Benefits

• Estimated pay is based on qualifications (including but not limited to experience, education, certifications, and licensure where applicable).


• Benefits may include medical, dental, vision, basic life and AD&D, optional supplemental life (employee, spouse, and/or child coverage), flexible spending accounts (medical and dependent care), 403b retirement with dollar for dollar match up to 5%, paid time off, and more available depending on employment status.

M/F/D/V/SO

EOE