Registration Auditor II

Vitu; United States; Remote; USD 26,000 - 32,000; Full time

Benefits offered by this job

Healthcare

HSA/FSA

Generous PTO

Pet Insurance

Retirement Planning

ID Theft Insurance

Life and Disability Insurance

Commuter Benefits

Vacation & Wellness

Job summary

Vitu is seeking a Registration Auditor II to join our remote team in the United States. You will meticulously review electronically filed documents for accuracy, ensuring compliance with DMV policies and internal guidelines, while maintaining tight error control.

Qualifications include 1+ year DMV clerk or auditor experience, a high school diploma, and strong communication. This role offers hourly compensation from $19.00 to $23.00, with coverage under a comprehensive benefits package.

Qualifications

• High school diploma or equivalent.
• At least 1 year of experience as a DMV clerk at a dealership, credit union or previous DMV employee.
• At least 1 year of experience as an Auditor or similar position.
• Automotive industry knowledge is a plus.
• Must be creative and able to offer suggestions to achieve desired results.
• Ability to learn new technologies quickly.
• Must be a team player, self-motivated, and career oriented, with a desire to contribute to the growth of the company.
• Maintain an awareness of business-related trends in the industry.
• Proven ability to organize and manage multiple priorities with flexibility to adapt to changing business needs.
• Ability to effectively communicate both verbally and in writing.

Responsibilities

• The auditor reviews all documents electronically filed by the second line business partner with meticulous care.
• Maintain no more than 3% error rate; this ratio includes the first line of service provider, the auditor.
• Under the direction of the Audit Manager, certifies paperwork is in hand and accurate per DMV policy; otherwise marked for further review by BPA.
• Daily Tasks – Audit paperwork against DMV policies, provide notice to clients and to DMV as per company procedures; audit/review an average of 600+ deals per day.
• Flag errors that can be fixed; contact clients for additional information or documents.
• Arrange paperwork in proper document order per Standard Operating Procedures.
• Must have an auditor’s eye to identify errors and prohibited transactions.
• Determine if a transaction is worthy of an error notice.
• Print clear and concise Error Notices for clients.
• Arrange the bundle in proper bundle order.
• Access customer data for reprinting required paperwork.
• Manage each bundle after audit; mark errors as critical or fixable; print error reports.

Skills

Auditing

Document review

Attention to detail

Communication

Education

High school diploma or equivalent

Job description

Registration Auditor II (Remote)

As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another.

Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.

As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another.

Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.

Job Summary

This individual should have knowledge of the registration and transfer process, policies and procedures as set forth by DMV as well as internal policies.

This individual should have knowledge of the registration and transfer process, policies and procedures as set forth by DMV as well as internal policies.

Key Responsibilities

• The auditor is responsible for meticulously reviewing all documents that have been electronically filed by the second line business partner.
• The role of an Auditor is crucial. The program requires that each participant maintain no more than 3% error rate and this error ratio also includes their first line of service provider, the auditor.
• Under the direction of the Audit Manager, the Auditor certifies that all appropriate paperwork is in hand and all information submitted is accurate, complete and matches the corresponding paperwork in accordance with DMV policy or the transaction will be marked by the auditor for further review by BPA.
• Daily Tasks - Audit paperwork against DMV policies, providing notice to clients and to DMV as set forth by company procedures Audit / review an average of at least 600 + deals per day
• Flag errors that can be fixed and contact clients for additional information and / or documents.
• Arrange paperwork in proper document order as per Standard Operating Procedures
• Must have an auditor’s eye / instinct (know what to look for). Identify errors and prohibited transactions.
• Ability to determine if transaction is worthy of error notice
• Flag errors that can be fixed, print clear and concise Error Notice for client
• Arrange the bundle in proper bundle order
• Access customer data for the purpose of reprinting required paperwork
• Manage each bundle after the audit is complete. Mark error as critical or fixable Print error reports

Minimum Qualifications And Experience

• High school diploma or equivalent
• At least one year of experience as a DMV clerk at a dealership, credit union or may have obtained their experience as a previous DMV employee or registration service
• At least 1 year of experience as an Auditor or similar position
• Automotive Industry knowledge is a plus
• Must be creative and able to offer suggestions in how to achieve desired results
• Ability to learn new technologies quickly
• Must be a team player, self-motivated, and career oriented, with a desire to contribute to the growth of the company
• Maintain an awareness of business-related trends in the industry
• Proven ability to organize and manage multiple priorities coupled with the flexibility to quickly adapt to ever changing business needs
• Ability to effectively communicate both verbally and in writing

Compensation

The hourly rate range for this position is: $19.00 - $23.00.

Due to shift and coverage, ideal candidate will reside in the eastern time zone.

Final compensation for this position will be determined based upon the applicant’s relevant experience, skillset, education, location, business needs, market demands, and other factors as permitted by law.

Benefits

At Vitu, we care for our employees and their families. We offer a comprehensive benefits package including -

• Healthcare Coverage for you and your family covering Medical, Dental & Vision
• Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Generous PTO
• Pet Insurance
• Retirement Planning
• ID Theft Insurance
• Life and Disability Insurance
• Commuter Benefits
• Accident & Hospital, Critical Illness Insurance
• Tuition Reimbursement

Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship.