Account Executive - National Title Exchange (Remote)

Vitu; United States; Remote; USD 60,000 - 63,000; Full time

Benefits offered by this job

Healthcare Coverage

Tax-Advantaged Accounts

PTO

Pet Insurance

Retirement Planning

ID Theft Insurance

Life & Disability Insurance

Commuter Benefits

Accident Insurance

Tuition Reimbursement

Job summary

Vitu seeks an Account Executive for the National Title Exchange who can build and manage relationships with dealership clients from a remote location across the United States. You will train dealers, review DMV processes, and ensure compliance with EVR and RIA requirements while supporting customers via phone, chat, and email.

Ideal candidates will have DMV knowledge, account management experience, and the ability to work independently.

Qualifications

• Experience with Reports of Sale and related DMV documents for new and used vehicles.
• Account management in a B2B environment is preferred.
• Experience with DMV accounting and bundle reconciliation.
• EVR program knowledge (E-filing).
• Knowledge of DMV regulations related to registration processing.

Responsibilities

• Train dealership personnel on the use of Vitu.
• Meet with dealership management to review DMV paperwork processes.
• Monitor dealer error rates, active user lists, and licenses to ensure DMV compliance.
• Maintain strong relationships with key dealership personnel.
• Provide Vitu support via phone, chat and email as needed.
• Deliver exceptional customer service and be proactive to customer needs.
• Advocate improvements to the program on behalf of clients and address issues.
• Ensure compliance with DMV EVR & RIA procedures and regulations through audits.
• Assist clients with complex DMV issues and answer questions.
• Navigate a dealer's DMS to verify DMV fee calculations.
• Conduct DMV fee training in-person and via webinar.

Skills

DMV documents

Account management

DMV accounting

EVR knowledge

DMV regulations

Browser configuration

Office software

Executive communication

Independent work

Title & Registration

Tools

Chrome

Firefox

Job description

Account Executive - National Title Exchange (Remote)

As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another.

Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Kentucky, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.

Job Summary

The Account Executive position is held by a dynamic, highly motivated, service-oriented individual maintaining and building professional relationships with Vitu clients.

Key Responsibilities

• Train dealership personnel on the use of Vitu.
• Meet with dealership management to review processes and procedures pertaining to their DMV paperwork.
• Monitor dealer error rates, active user list, and RIA/Dealer licenses to ensure compliance with DMV's regulations.
• Maintain a strong business relationship with key dealership personnel.
• Provide Vitu/VITU support via phone, chat and email as needed.
• Deliver exceptional customer service and support by being responsive and proactive to customer needs.
• Client Advocate - Suggests improvements to the program on behalf of the client and addresses client issues and concerns.
• Compliance - Ensure that the dealership is following DMV EVR & RIA procedures and regulations by conducting compliance audits.
• DMV Support - The AE will be called on by clients to answer or find the answer to complex DMV issues.
• Navigate a dealer's DMS to ensure that it is calculating DMV fees properly.
• Conduct DMV fee training both in-person and via webinar.

Minimum Qualifications and Experience

• Experience with Reports of Sale and other related DMV documents for both new and used vehicles
• Account management in a business to business environment is preferred.
• Experience with DMV accounting and bundle reconciliation
• EVR program knowledge (E-filing)
• Knowledge of DMV regulations pertaining to registration processing
• Experience with Chrome and Firefox configuration and settings
• Able to use various PC programs including Microsoft Word, Excel, and Google Drive
• Able to effectively communicate with high level Executives
• Able to work independently with limited supervision
• DMV OR Dealership Title & Registration experience

Compensation

The salary range for this position is: $60,000-$63,000

The final pay for this position will be determined by multiple factors including, but not limited to, location, education, experience, training and skills.

At Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered. We have an Employee first culture and foster a collaborative environment where innovation, creativity, diverse ideas and opinions are valued. We value each team member and ensure they have the opportunity to grow and contribute to the success of our organization.

At Vitu, we care for our employees and their families. We offer a comprehensive benefits package including:

• Healthcare Coverage for you and your family covering Medical, Dental & Vision
• Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Generous PTO
• Pet Insurance
• Retirement Planning
• ID Theft Insurance
• Life and Disability Insurance
• Commuter Benefits
• Accident & Hospital, Critical Illness Insurance
• Tuition Reimbursement

Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship.