Registration and Transcript Coordinator

CHESS; Santa Fe (NM); On-site; USD 41,000 - 51,000; Full time

Job summary

Santa Fe Community College is seeking a Registration and Transcript Coordinator to support student services with a focus on registration processes and academic records. This role coordinates transcripts, evaluations, and documentation while ensuring compliance with college policies.

Collaborating across departments, the position aims to streamline operations, maintain data integrity, and support institutional goals. On-site in Santa Fe, NM, with typical hours 8:00 a.m. – 5:00 p.m., Monday–Friday.

Qualifications

• Bachelor’s degree required; 3 years in enrollment services or registrar/student services.
• Ability to analyze information and support decision making.
• Knowledge of college policies, regulations, and data integrity.
• Strong communication and interpersonal skills.
• Experience with student information systems preferred.

Responsibilities

• Serves as liaison between the Office of the Registrar and internal/external stakeholders.
• Evaluates transcripts and transfer credits for accuracy.
• Develops and maintains procedures for transcript processing.
• Gathers, analyzes information to support decision making and process improvements.
• Oversees daily management of student documentation and records.
• Provides guidance to faculty, staff, and students on registration processes.
• Supports configuration, testing, and optimization of the student information system.
• Interprets and applies policies and regulations related to student records and registration.

Skills

Interpersonal skills

Communication skills

Student information systems

Analytical thinking

Program planning

Leadership & training

Education

Bachelor's degree

Job description

Compensation:

Salary Grade: CS116

Minimum Starting Salary $46,080.00

Final salary will be determined based on experience, qualifications, and other relevant factors.

CompensationType:

Salary

Employment Type:

Regular

FLSA:

Exempt

Scheduled Weekly Hours:

40

Position Summary

The Registration and Transcript Coordinator coordinates and supports key operational areas within student services with a focus on registration processes and academic records. This position coordinates academic documentation and transcript evaluations while supporting staff and ensuring compliance with college policies. Contributes to process improvement initiatives including the design, implementation and evaluation. Collaborates across departments to streamline operations, ensure data integrity, and support institutional goals.

Duties & Responsibilities

• Serves as a liaison between the Office of the Registrar, internal, and external stakeholders.

• Evaluates and reviews incoming transcripts and support documentation for transfer credit processing and student record accuracy.

• Develops and maintains procedural documentation related to transcript processing and records management functions.

• Gathers, organizes, and analyzes information to support decision making, process improvements, and enhance student service operations.

• Oversees the daily management of student academic documentation, processes external transcripts for credit evaluation, and supports staff in maintaining and updating records according to college policies and procedures.

• Provides guidance to faculty, staff, and students on the registration processes, assisting in the resolution of registration issues.

• Supports configuration, testing, and ongoing optimization of student information system, including identifying process gaps and recommending improvements.

• Interprets and applies academic policies, procedures, and federal regulations related to student records and registration processes.

• Processes official transcript requests to ensure timely and accurate delivery in accordance with institutional policies and federal regulations.

• Provides operational support and backup coverage for the Enrollment Services function to ensure continuity of student services and support institutional operations.

• Supports graduation and degree audit processes by reviewing student academic records and identifying discrepancies.

Knowledge, Skills, and Abilities:

• Ability to investigate and analyze information and draw conclusions.
• Ability to perform complex tasks and to prioritize multiple projects.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Knowledge of computerized student information systems.
• Ability to develop, plan, and implement short- and long-range goals.
• Ability to plan and implement operational policies and procedures in area of expertise.
• Knowledge of federal, state, local, and college regulations, guidelines, and standards in the area and ability to interpret and apply these.
• Knowledge of policies and procedures pertaining to college student admissions, registration, and records.
• Advanced knowledge and understanding of one or more areas of student enrollment management in a post-secondary institution.
• Analytical, evaluative, and critical thinking skills.
• Strong consultative and advisory skills.
• Ability to make administrative and procedural decisions and judgements on sensitive, confidential issues.
• Program planning and implementation skills.
• Ability to lead and train assigned staff.

Minimum Qualifications:

• Bachelor’s degree
• Three (3) years’ experience in enrollment services, office of the registrar, or in a student services role.
• Required education may be substituted for additional relevant experience for up to two (2) years.

Physical Demands

• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light objects.
• The work is typically performed in an office.
• Evening hours may be required.

Work Hours:

• Typically, 8:00 a.m. - 5:00 p.m., Monday through Friday. May be required to work after-hours and/or weekends.
• This position will be required to work onsite in Santa Fe, New Mexico.

Best Consideration Date: 11/05/2026

Notice of Background Check and Education Verification:

All offers for employment with Santa Fe Community College (SFCC) are contingent upon a successful completion of a criminal background check. Some positions may require additional educational verification for compliance with accreditation standards.

EEO Statement:

As an EEO employer, Santa Fe Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Santa Fe Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.

ADA Statement:

The SFCC is an EOE and Affimitive Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), SFCC will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

SFCC Recruiting Statement:

Santa Fe Community College is a Hispanic-serving institution, which neighbors the eight northern Indian pueblos in Northern New Mexico. We are committed to attracting and retaining highly qualified and diverse faculty and staff. SFCC strives to make our campus a place where all individuals feel welcome, nurtured, and valued. At the heart of SFCC’s mission – Empower Students, Strengthen Community. Empoderar a los Estudiantes, Fortalecer a la Comunidad – is a commitment that higher education and opportunity should be open to everyone. SFCC fosters a welcoming environment and a climate of inclusivity for students, faculty, and staff. Join the SFCC team in working to empower students and strengthen community!