Registration and Records Receptionist

Athens Technical College; Memphis (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

State of Georgia Benefits Package

Job summary

Athens Technical College is seeking a Registration and Records Receptionist to manage front-desk operations, greet visitors, and provide accurate information. The role handles calls, emails, basic word processing, and data management while supporting the Director with reports and file maintenance.

Responsibilities include maintaining confidentiality, processing transcript requests via Parchment, and handling password/MFA resets.

Qualifications

• High school diploma or equivalent.
• Preferred: Technical College Diploma in Business Administrative Technology, Accounting, or related field.
• Proficiency with Microsoft Office Suite (Access, Excel, PowerPoint, and Word) strongly preferred; prior BANNER experience is a plus.

Responsibilities

• Keep the work station/reception area attractive, neat and clean.
• Greeting visitors in a friendly manner and providing accurate information and courteous assistance.
• Answer the telephone and registration e-mails, give accurate information, forwarding calls and e-mails to the proper office and taking messages with accurate and complete information.
• Perform routine word processing and electronic data management tasks.
• Prepare reports and documents as requested by the Director.
• Establish and maintain files as requested by the Director.
• Duplicate, file, and/or mail office documents as requested by the Director.
• Use office equipment safely and maintain office equipment in good operating condition; distribute withdrawal forms, transcript requests, and enrollment verifications with brief explanation.
• Notify the director immediately of all emergencies or incidents that occur during the director’s absence.
• Maintain confidentiality when handling confidential information.
• Process student passwords and MFA resets.
• Process transcript requests via Parchment.
• Perform other duties as assigned.

Education

High School diploma or equivalent

Technical College Diploma in Business Administrative Technology, Accounting, or related field

Tools

Microsoft Office Suite (Access, Excel, PowerPoint, Word)

BANNER experience

Job description

Job Title: Registration and Records Receptionist

Agency: Athens Technical College

Job Requisition ID: JR0000007842

Shift: Not Applicable (United States of America)

Compensation Details: SALARY IS COMMENSURATE WITH EDUCATION AND EXPERIENCE. STATE OF GEORGIA BENEFITS PACKAGE.

Job Description:

Responsibilities:

• Keep the work station/reception area attractive, neat and clean.
• Greeting visitors in a friendly manner and providing accurate information and courteous assistance.
• Answer the telephone and registration e-mails, give accurate information, forwarding calls and e-mails to the proper office and taking messages with accurate and complete information.
• Perform routine word processing and electronic data management tasks.
• Prepare reports and documents as requested by the Director.
• Establish and maintain files as requested by the Director.
• Duplicate, file, and/or mail office documents as requested by the Director.
• Use office equipment safely and maintain office equipment in good operating condition; distribute withdrawal forms, transcript requests, and enrollment verifications with brief explanation.
• Notify the director immediately of all emergencies or incidents that occur during the director’s absence.
• Maintain confidentiality when handling confidential information.
• Process student passwords and MFA resets.
• Process transcript requests via Parchment.
• Perform other duties as assigned.

Minimum Qualifications:

• High School diploma or equivalent

Preferred Qualifications:

• Technical College Diploma in Business Administrative Technology, Accounting, or related field;
• Proficiency with Microsoft Office Suite (Access, Excel, PowerPoint, and Word) strongly preferred; and prior BANNER experience is a plus.

If you have a disability and need accommodations, please contact Athens Technical College Human Resources Department at [phone].

Equal opportunity and decisions based on merit are fundamental values of the Technical College System of Georgia (TCSG).

The TCSG State Board prohibits discrimination on the basis of an individual’s age, color, disability, genetic information, national origin, race, religion, sex, or veteran status (“protected status”).

No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any TCSG program or activity because of the individual’s protected status; nor shall any individual be given preferential treatment because of the individual’s protected status, except the preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

Athens Technical College is an equal opportunity employer.

All employment processes and decisions, including but not limited to hiring, promotion, and tenure shall be free of ideological tests, affirmations, and oaths, including diversity statements.

The basis and determining factor for such decisions should be that the individual possesses the requisite knowledge, skills, and abilities associated with the role, and is believed to have the ability to successfully perform the essential functions, responsibilities, and duties associated with the position for which the person is being considered.

Discrimination Enforcement Officers

• Lindsey Brooker, Director of Student Support Services, Section 504 and the Americans with Disabilities Act (ADA), Office K-614A, [e-mail], 706/355-5081, 800 U.S. Highway 29 North, Athens, GA 30601.
• Courtney Mattox, Director of Human Resources ; Title VI, Title VII, Title IX Coordinator (Employees), Office K-514, [e-mail], 706/583-2818, 800 U.S. Highway 29 North, Athens, GA 30601.
• Susan Fyffe, Vice President of Student Affairs, Title IX (Students) Office H-774, [e-mail], 706/355-5029, 800 U.S. Highway 29 North, Athens, GA 30601.

Employment is contingent upon successful completion of credit and/or all appropriate background checks.

Minimum Qualifications: High school diploma or equivalent

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.