Registrar Support Asst II

CCC; Chicago (IL); On-site; USD 53,000 - 56,000; Full time

Job summary

City Colleges of Chicago is seeking a Registrar Support Assistant II to review transcripts, evaluate transfer credits, and post credits to student records using TES and CS9. The role supports the Registrar’s Office and maintains course schedules in Campus Solutions.

The ideal candidate has a HS diploma or GED with college experience, TES/CS9 familiarity, and attention to detail for accurate record-keeping and inquiries handling. Chicago residency required.

Qualifications

• High School diploma or equivalent; an Associate degree preferred.
• Three years in a college environment, especially Student Services.
• Experience in transfer credit evaluation and TES is strongly preferred.
• Experience with PeopleSoft Campus Solutions 9 (CS9) is preferred.
• Equivalent education/training/experience may be considered.

Responsibilities

• Review official transcripts for eligibility and evaluation.
• Navigate TES to evaluate course equivalencies and identify matches.
• Post approved transfer credits to student records in CS9.
• Enter and maintain course schedules in Campus Solutions.
• Respond to inquiries about transcript evaluations and credits.
• Self-audit data entry for accuracy in student records.
• Support Registrar’s Office duties and annual scheduling.

Skills

TES

Campus Solutions CS9

CS9 data entry

Education

High School diploma or equivalent

Associate degree

Tools

PeopleSoft CS9

TES database

Campus Solutions CS9

Job description

Daley College is looking for a Registrar Support Assistant II. The Registrar Support Assistant II reviews student transcripts from institutions of higher education to match credit courses to CCC’s courses for the transfer of eligible credits to the academic records of students’ transferring into and/or attending CCC.

Registrar Support Assistant II positions apply established processes and procedures and use the Transfer Evaluation Systems (TES) and Campus Solutions (CS9) in the performance of duties; post/enter transfer credits onto (CS9) to update student records; and assist in maintaining the accuracy of the TES database. Some positions maintain the college's year-round course schedule in coordination with the Registrar and the Office of Instruction. The Registrar Support Assistant II also performs duties to support the day-to-day activities of the Registrar’s Office. Performs related duties as required.

GENERAL RESPONSIBILITIES

• · Reviews official college transcripts to become familiar with grade key/legend and to ensure transcripts meet eligibility guidelines for acceptance and evaluation.
• · Navigates TES using a multi-step process to comparatively review course descriptions and identify whether an equivalency (i.e. rule) exists matching external courses with equivalent CCC courses.
• · Checks if identified equivalency is current and accurate by comparing course descriptions; informs supervisor of any issues or discrepancies between the external course and the CCC equivalency.
• · Identifies potential new equivalencies when no rule/equivalency exists for a course. Applies set procedures including comparatively evaluating CCC and external course descriptions in TES for similarities and reviewing catalogs/ course descriptions from other institutions.
• · Proposes new or amended transfer credit rules based on comparative evaluations. Submits recommendations for review and approval along with support documentation based on established district and departmental procedures.
• · Informs supervisor of need to build new records in TES for courses that are not in the database.
• · Posts approved transfer credit evaluations onto student records. Uses CS9 to enter, merge, and upload data onto student records; verifies data from TES system matches data in CS9 records.
• · Posts placements test waivers in CS9 including foundational English and Math courses on transcripts in compliance with CCC policies.
• · Responds to inquiries and explains results of transcript evaluations and the transferable credits applied to student accounts. Escalates inquiries to supervisor for final resolution as needed.
• · Self-audits work to check for accuracy of data entry and ensure that posted equivalencies and credits are accurately reflected in students’ academic records.
• · Participates in ongoing training to remain current with CCC’s transfer credit evaluation procedures and processes, TES database functions, and other training relating to the Office of the Registrar.
• · Complies with FERPA/ADA and other applicable laws pertaining to academic records.
• · Performs all of the duties of a Registrar Support Assistant I.

Course Scheduling

• · Prepares and maintains college's year-long schedule allowing for student registration to credit courses, in coordination with the Registrar, Dean of Instruction, and other key stakeholders.
• · Maintains templates for each department to build courses and track completion for each semester based on updates from the Office of Instruction.
• · Enters class data into Campus Solutions (CS9) student information system to build each semester's schedule of classes by department (e.g. section; session; time; date, hybrid, online).
• · Revises class schedules to reflect cancelled classes and other changes prior to start of semester.
• · Quick enrolls students in cases where a class has been cancelled and changed to a new class.
• · Maintains records of course scheduling templates and documents.
• · Monitors contact time to ensure accurate scheduling time

QUALIFICATIONS

• · High School diploma or equivalent (such as HiSET or GED) and some college required. An Associate degree from an accredited college or university preferred
• · Three years of experience in a college environment required, preferably in a Student Services department, e.g. Admissions, Advising, Registrar, Enrollment
• · Experience in transfer credit evaluation work and TES strongly preferred
• · Experience using PeopleSoft Campus Solutions 9 (CS9) preferred
• · Equivalent combination of education, training, and experience may be taken into consideration

This position is represented by the Local 1708 Union.

The starting salary for this position is between $53,396.55 and $56,066.38. The offered salary will be determined by the respective collective bargaining agreement and applicant's education, experience, knowledge, skills and abilities.

Chicago residency is required for all full-time employees within 6 months of hire.

We are an equal opportunity and affirmative action employer.

Thank you for your interest in City Colleges of Chicago.