Registrar's Office - Assistant Registrar

Hope College; Holland (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

Hope College is seeking an Assistant Registrar in the Registrar’s Office to support the work of the Registrar and manage the first-year registration process. The role serves as a bridge to Academic Advising and assists students at risk, guiding them through degree planning and college transition.

The position is in-person, full-time (.75-1.0 FTE equivalent), with responsibilities including data management in the SIS and Degree Works, coordinating with campus departments, and providing ongoing

Qualifications

• Bachelor degree required; Master’s preferred.
• Two years of experience in advising or registration.
• Experience with advising and registration systems (Banner, Degree Works preferred).
• Experience engaging diverse communities and individuals from diverse backgrounds.
• Ability to work under time constraints, stay organized and detail oriented.
• Strong interpersonal and collaborative skills.

Responsibilities

• Assist the Registrar and support the work of the Registrar’s Office.
• Oversee freshmen registration, data management, and interaction with students and families.
• Provide course recommendations to first-year students in collaboration with academic departments.
• Present to First-Year Seminar classes on Degree Works and registration information.
• Develop and communicate registration content and procedures to students.
• Register freshmen for spring semester and support transfer student processes including credit evaluation.
• Coordinate with the Director of Advising and the First Year Transitions Team on initiatives.
• Maintain and update the Student Information System (SIS), Banner, and Degree Works data.
• Assist with maintaining the Major declaration information and degree audit systems.
• Perform other duties as assigned by the supervisor.

Skills

Advising experience

Registration experience

Banner knowledge

Degree Works familiarity

Diversity engagement experience

Student-focused communication

Education

Bachelor's degree

Master's degree preferred

Tools

Banner

Degree Works

Student Information System (SIS)

Job description

Position Information

Position Title

Registrar's Office - Assistant Registrar

Classification Title

Administrative Full Time (.75-1.0 FTE)

Benefits Eligibility

Department

Registrars Office

Job Description

The Assistant Registrar is responsible for supporting the work ofthe Registrar, oversees the registration processes for the firstyear, serves as a bridge between the Registrar’s Office andAcademic Advising, and supports students at-risk academically. Thisposition helps students in their transition to college life andsupports them through degree completion. This position is 1.0 FTE(40 hours per week) and is in-person.

Responsibilities

• Assistant to the Registrar
  • Assist in managing written communication. Draft, proof, andedit correspondence.
  • Maintain effective relationships and communications withdepartments across campus.
  • Assist in guiding and orchestrating various aspects ofcommitments and deliverables including policies, strategic issuesand initiatives.
  • Organize internal and external meetings including logisticaldetails and material/presentation preparation.
  • Work independently with a high degree of autonomy.
  • Provide special project leadership and support as needed.
• Registration:
  • Supervise and implement freshmen registration, including datamanagement and interacting with students and families.
  • In collaboration with academic departments, provide courserecommendations to first year students.
  • Present to FYS classes prior to registration to train them onDegree Works, the general education curriculum, and registrationinformation.
  • Develop content and communication for all students regardingregistration.
  • Register, communicate, and serve as the academic advisor offreshmen starting the spring semester.
  • Assist with the transfer student registration process,including, but not limited to credit evaluation and articulation,advising and registration support, and transitioning to HopeCollege.
• Regularly meet with the Director of Advising to collaborate oninitiatives and to provide foundational training to faculty, staff,and students on the curriculum and systems needed to supportstudents for a clear path to degree completion within theregulations of the academic program.
• Co‑lead the First Year Transitions Team to oversee thecommunication plan to incoming students and overall experiencetransition to college.
• Serve as an academic coach to students on Academic Programthrough the Academic Improvement and Resilience ( AIR )Program.
• Collaborate with the Success Student Success Data and SystemsManager to coordinate communication to freshmen.
• Help maintain data in our Student Information System ( SIS ),Banner, that supports ancillary systems used on campus.
• Maintain and update the How to Declare a Major websiteand inform freshmen of the major declaration process in the springof their freshmen year.
• Serve as back up support maintaining our degree audit system,Degree Works.
• All other duties as assigned by the supervisor.

Qualifications

• Bachelor is required. Master is preferred.
• Two (2) years’ experience in a position directly related to theduties and responsibilities specified.
• Advising and registration experience.
• Familiarity with advising and registration systems. Banner andDegree Works preferred.
• Direct experience engaging and serving diverse communities andindividuals from diverse backgrounds.
• Ability to deal with students and with student issues withsensitivity and compassion.
• Ability to work under time constraints.
• Be highly self-motivated.
• Be highly organized and detail-orientated.
• Have strong interpersonal skills, with a collaborativemindset.

Physical Demands

This position requires remaining in a sitting or standing positionfor frequent periods of time; uses office machinery such as acomputers, printers, copy machines; Occasionally involves movingitems over 10 pounds; frequently will move between differentoffices/workspaces/buildings; and requires effective communicationabilities. In the case of temporary or permanent condition(s) thatrequire(s) accommodation(s), reasonable accommodation(s) may berequested.

Pre-employment Screenings

All offers of employment are contingent upon a background check.Some positions may have position specific requirements, such aseducation/licensure/certification verification, a physical, drugscreening, credit checks and/or transportation record review.