Registrar Records & Transcripts Specialist

meharrymedicalcollege; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Meharry Medical College seeks an experienced Registrar services professional to manage enrollment records, transcript processing, and verification tasks. You will coordinate with faculty, students, alumni and staff, respond to inquiries, and ensure accuracy and privacy under FERPA policies.

The role requires strong knowledge of Student Information Systems (Banner, Workday, PeopleSoft), plus experience with electronic document imaging and records management.

Qualifications

• Bachelor's degree required in higher education administration, business administration, public administration, information systems, or related field.
• Master's degree in higher education, educational leadership, student affairs administration, or a related discipline preferred.
• Professional certification in records management, compliance, or higher education administration (CRM, AACRAO) preferred.
• 3–5 years of progressively responsible experience in a Registrar's Office, Enrollment Management, or Academic Affairs environment.
• Experience with a Student Information System, including transcript processing, degree audits, enrollment verification, and graduation clearance.
• Experience interpreting and applying FERPA regulations and institutional academic policies.
• Experience with National Student Clearinghouse reporting, degree verification, and enrollment reporting.

Responsibilities

• Administers and coordinates department activities and office services.
• Responds to inquiries and requests regarding verification & certification of enrollment, graduation, registration, etc.
• Responds and completes transcripts, verifications, and licensure requests; assists faculty, students, alumni and staff via telephone, email and within the office.
• Maintains accurate record keeping procedures and processes (including filing and scanning of academic records) in accordance with college policy, accreditation standards, and privacy laws.
• Attends meetings as required; assists with orientation and convocation exercises; assists with commencement exercises; responds to inquiries regarding department policies, procedures and functions; completes and maintains required documentation and tracking reports for all related student academic processes.
• Performs other related duties as assigned.

Skills

FERPA regulations

Office administration

Record maintenance

Education

Bachelor's degree in higher education administration or related field

Master's degree preferred

CRM / AACRAO certification preferred

Tools

Banner

Workday

PeopleSoft

OnBase

Laserfiche

Job description

Meharry Medical College seeks an experienced Registrar services professional to manage enrollment records, transcript processing, and verification tasks. You will coordinate with faculty, students, alumni and staff, respond to inquiries, and ensure accuracy and privacy under FERPA policies.

The role requires strong knowledge of Student Information Systems (Banner, Workday, PeopleSoft), plus experience with electronic document imaging and records management.