Registrar Quality Coordinator

Dignity Health; Chandler (AZ); On-site; USD 25,000 - 33,000; Full time

Job summary

Dignity Health is seeking a Registrar at Chandler Regional Medical Center to register patients, verify insurance benefits, and communicate financial assistance information. The role requires meticulous data entry, adherence to privacy regulations, and accurate handling of sensitive billing information.

The Registrar will support direct patient care teams, review accounts for accuracy, and contribute to efficient revenue cycle processes in a high-volume hospital setting.

Qualifications

• High School GED or equivalent combination of experience and/or education.
• Three (3) year experience in prior authorization, pre certification, insurance benefits and how they apply to hospital registration or medical office setting.
• Preferred: Two years experience as Lead/Sr Registrar in an urgent care setting.

Responsibilities

• Register patients and manage all functions related to patient registration and data entry.
• Verify insurance benefits and communicate financial assistance information.
• Handle Point of Service collections and ensure accurate billing data.
• Maintain confidentiality and comply with financial regulations.
• Review accounts, document trends, and report to supervisors.

Education

High School GED

Job description

Job Summary and Responsibilities

As our Registrar, you will provide crucial clerical support for our professional caregivers by expertly managing all functions related to patient registration.

Every day you will meticulously handle registration, insurance verification, financial assistance information, and Point of Service Collections. You will also be responsible for accurate data input and record keeping, ensuring the integrity of patient information and financial transactions, while meticulously adhering to all credit card handling processes due to potential access to sensitive third-party credit card information.

To be successful in this role, you will demonstrate exceptional attention to detail, strong organizational and clerical skills, and a commitment to maintaining confidentiality and compliance with financial regulations. Your ability to accurately manage complex administrative tasks will directly support seamless patient care and operational efficiency.

• Reviews identified accounts and resolves issues by obtaining or correcting information
• Documents and reports trends and/or learning opportunities to clinical supervisor and Registration educator utilizing approved department document.
• Workman compensation validates registration information and correct errors as indicated to ensure accurate and timely billing of visit.
• Personal Pay validate registration information to ensure accurate billing, correct codes as indicated and provide education as needed
• MS4 daily census validate registration information with Cerner reports to ensure accurate clinic statistics. Enter department statistics into designated folder on the Y drive. Correct errors as indicated
• MS4 error report review daily and follow up as indicated

Job Requirements

Required

• High School GED or equivalent combination of experience and/or education and
• Three (3) year experience in priorauthorization, pre certification, insurance benefits and how they apply to hospital registration or medical office setting

Preferred

• Two years experience as Lead/Sr Registrar in an urgent care setting

Where You'll Work

Hello Humankindness

Imagine working in an environment where your experience and dedication truly makes a difference, guided by Dignity Health's profound values: Dignity, Justice, Stewardship, Collaboration, and Quality. Here, patient-first care isn't just a motto - it's our daily practice. As a leading 443-bed acute care hospital, we champion interdisciplinary teamwork and the highest standards of safety, because our patients, and you, deserve nothing less.

For over 50 years, Chandler Regional Medical Center (CRMC) has been a trusted partner to the vibrant East Valley community. This means you'll be joining a stable, growing organization with a rich history of service and innovation. We're passionate about your professional growth, offering extensive training, comprehensive resources, and abundant career advancement opportunities to help you reach your full potential.

If you're a dedicated, compassionate professional eager for a dynamic, patient-centered career with one of Arizona's 'Most Admired Companies,' and you thrive in a truly supportive environment, we invite you to discover how your passion can transform lives at CRMC. Explore our opportunities and become a part of a team that celebrates you.

Pay Range

$18.00 - $24.41 /hour

We are an equal opportunity/affirmative action employer.