Registrar

Dignity Health; Prescott Valley (AZ); On-site; USD 25,000 - 30,000; Full time

Job summary

Dignity Health - Yavapai Regional Medical Center (YRMC) is seeking a Registrar to provide essential clerical support for patient registration and financial processes. You will handle insurance verification, financial assistance information, and POS collections, while maintaining strict data integrity and confidentiality across systems.

Ideal candidates have a High School diploma or GED, 30 wpm typing, and strong written and interpersonal communication skills.

Qualifications

• High School diploma or GED.
• Typing speed 30 wpm.
• Excellent written and interpersonal communication skills.

Responsibilities

• Register and pre-register patients promptly and accurately.
• Verify insurance details and assist with financial information.
• Input and maintain patient data and records with high accuracy.
• Handle POS cash and payments, ensuring PCI compliance and data security.
• Document payer information, physician communications, and account notes in the system.
• Ensure correct forms are completed and signed for each registration.

Education

High School diploma or GED

Tools

Cerner EMR

Job description

Job Summary and Responsibilities

As our Registrar, you will provide crucial clerical support for our professional caregivers by expertly managing all functions related to patient registration.

Every day you will meticulously handle registration, insurance verification, financial assistance information, and Point of Service Collections. You will also be responsible for accurate data input and record keeping, ensuring the integrity of patient information and financial transactions, while meticulously adhering to all credit card handling processes due to potential access to sensitive third-party credit card information.

To be successful in this role, you will demonstrate exceptional attention to detail, strong organizational and clerical skills, and a commitment to maintaining confidentiality and compliance with financial regulations. Your ability to accurately manage complex administrative tasks will directly support seamless patient care and operational efficiency.

• Registers/pre-registers patient in a timely manner, as evidenced by minimal to no patient waiting and minimal registration time.
• Obtains accurate and complete patient information for the registration process.
• Completes medical record requests within department guidelines.
• Provides adequate notes in computer system by documenting all payer related information, patient issues, physician office communications and any account related communication.
• Ensures correct forms are filled out and signed for each registration, payer-related forms, COA, Medicare notification letters.
• Ensures that patient handouts are being given out and explained (i.e.: Patient Rights and Responsibilities, Advance Directives, Financial Assistance, etc.)

Job Requirements

Required

• High School graduate or GED
• Previous experience in a clerical setting
• Typing speed 30 wpm
• Excellent written and interpersonal communication skills

Preferred

• Minimum of one (1) year experience in prior authorization precertification insurance benefits and how they apply to hospital registration or medical office setting.
• Medical terminology
• Previous experience with an EMR; Cerner
• American Heart Association Basic Life Support (BLS) certification

Where You’ll Work

Are you ready to join a healthcare family where your values align with ours? At Dignity Health - Yavapai Regional Medical Center (DH-YRMC), now a proud part of CommonSpirit Health, a not-for-profit integrated healthcare provider, our core mission guides every decision and every interaction.

Here, you’ll discover more than just a job; you’ll find rewarding career opportunities across a comprehensive network of inpatient and outpatient services. From a vibrant community hospital, YRMC has grown into a leading regional healthcare system.

Today, that means you could be making an impact at:

• Two state-of-the-art acute care hospitals
• A robust network of primary and specialty care clinics
• Modern outpatient health and wellness services
• Acclaimed cardiac diagnostic centers
• Advanced outpatient medical imaging facilities

Elevate your career without sacrificing your quality of life. As you grow with YRMC, you’ll find the Prescott area isn’t just a place to work - it’s an inspiring community designed for living, thriving, and embracing the outdoors. Imagine a charming blend of bygone appeal and modern amenities, coupled with four distinct seasons and nearly year-round sunshine perfect for every adventure.

Say hello to a relaxed lifestyle that empowers you to prioritize both your professional growth and family time. YRMC extends this inviting spirit within our walls, fostering a strong sense of family, and belonging among our team members.

Come experience the exceptional quality of life that YRMC and Prescott offer. Work at the heart of #hellohumankindness and discover where your career and well-being truly connect.

Pay Range

$18.00 - $22.19 /hour

We are an equal opportunity/affirmative action employer.