Registrar PRN, Norton Cancer Institute - Downtown Clinic, As Needed

Norton Healthcare; Louisville (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

Norton Healthcare is seeking a dedicated individual for a patient registration role in Louisville. This entry-level position offers comprehensive training and involves responsibilities such as managing patient information, scheduling appointments, and providing excellent customer service. Ideal candidates are passionate about patient care and community service.

Qualifications

• No experience required, comprehensive on-the-job training provided.
• Preferred: One year of experience in a healthcare setting.

Responsibilities

• Performs registration and updates patient information in EMR.
• Schedules appointments and obtains pre-certifications.
• Provides exceptional customer service and handles incoming calls.

Skills

Computer proficiency

Customer service

Knowledge of insurance carriers

Education

High School Diploma or GED

Job description

Responsibilities

• Performs registration in computerized systems, demonstrating a high level of computer proficiency.
• Handles pre-registration, enters date-of-service upon patient arrival, and updates patient information in EMR.
• Obtains current demographic and insurance information at each patient encounter, verifying accuracy across all systems.
• Collects payments from patients according to Norton Healthcare collection policy.
• Sends missed appointment letters to patients.
• Has knowledge of insurance carriers.
• Secures referrals to PCP or specialists as needed.
• Schedules patient appointments, diagnostic tests, and consults in electronic scheduling systems.
• Obtains pre-certifications/authorizations for diagnostic tests and admissions/transfers.
• Answers incoming calls, prioritizes, and routes them appropriately, providing exceptional customer service.
• Takes complete telephone messages and routes them accordingly.
• Coordinates incoming and outgoing correspondence.
• Files documents appropriately in patient charts and assists with chart preparation.

Qualifications

No experience required. We provide comprehensive on-the-job training. If you are passionate about patient care and our community, we encourage you to apply or contact [e-mail] to learn more.

Desired:

• One year of experience in a healthcare setting (preferred).
• High School Diploma or GED.