Registrar PRN, Norton Cancer Institute - Downtown Clinic, As Needed

Norton Healthcare, Inc.; Louisville (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Louisville is seeking a Patient Registration Specialist. This role involves performing patient registrations, scheduling appointments, and providing excellent customer service. No prior experience is required as comprehensive training will be provided, making it an excellent opportunity for those passionate about healthcare.

Qualifications

• No experience required; comprehensive on-the-job training provided.
• Preferred: One year in a healthcare setting.

Responsibilities

• Performs registration in computerized systems and obtains patient information.
• Schedules appointments and diagnostic tests, secures referrals and precerts.
• Provides exceptional customer service via telephone interactions.

Education

High School Diploma or GED

Job description

Responsibilities

Performs registration in computerized systems, with a high level of computer experience. Performs pre-registration, enters date-of-service upon patient arrival and arrives patient in EMR. Obtains current demographic and insurance information at each patient encounter, verifies information is correctly entered into all systems. Obtains payment from patients per Norton Healthcare collection policy. Sends missed appointment letter to patients. Has knowledge of insurance carriers. Secures referrals to PCP or specialist if needed. Schedules patient appointments in electronic scheduling system. Schedules diagnostic tests and consults. Secures precerts/authorizations for diagnostic tests and admissions/transfers. Answers in-coming telephone calls, prioritizes and routes appropriately. Takes complete telephone messages, prioritizes and routes appropriately. Provides callers with exceptional customer service with telephone interactions. Coordinates incoming and outgoing correspondence. Files appropriately in patient chart. Assists with chart preparation.

Qualifications

No experience required. We provide comprehensive on the job training. If you want to learn more about the role, are passionate about taking care of patients and our community, we encourage you to apply or reach out to [e-mail] to learn more.

Desired:

• One year in a healthcare setting
• High School Diploma or GED