Registrar PRN, Norton Cancer Institute - Downtown Clinic, As Needed

Norton Healthcare, Inc.; Louisville (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare organization is seeking a registration specialist to manage patient registration and administrative tasks. This entry-level role requires no prior experience, as comprehensive training will be provided. Candidates should be passionate about patient care and community service, with a high school diploma or GED preferred.

Qualifications

• No experience required; comprehensive on-the-job training provided.
• Passionate about patient care and community service encouraged to apply.

Responsibilities

• Performs registration in computerized systems and updates patient information.
• Collects payments and schedules appointments using electronic systems.
• Provides exceptional customer service during telephone interactions.

Skills

Computer proficiency

Customer service

Education

High School Diploma or GED

Job description

Responsibilities

Performs registration in computerized systems, demonstrating a high level of computer proficiency. Conducts pre-registration, enters date-of-service upon patient arrival, and updates patient information in EMR. Obtains current demographic and insurance details at each patient encounter, verifying accuracy across all systems. Collects payments from patients following Norton Healthcare collection policies. Sends missed appointment letters to patients. Has knowledge of various insurance carriers. Secures referrals to PCPs or specialists when needed. Schedules patient appointments, diagnostic tests, and consultations using electronic systems. Obtains pre-certifications and authorizations for diagnostic tests, admissions, and transfers. Answers incoming calls, prioritizes, and routes them appropriately. Takes complete messages and provides exceptional customer service during telephone interactions. Coordinates incoming and outgoing correspondence. Files documents appropriately in patient charts and assists with chart preparation.

Qualifications

No experience required. We provide comprehensive on-the-job training. If you are interested in learning more about the role, are passionate about patient care and community service, we encourage you to apply or contact [e-mail] for more information.

Desired:

• One year of experience in a healthcare setting
• High School Diploma or GED