Registrar - PRN (as needed)

Carlsbad Medical Center; Carlsbad (NM); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Matching 401(k)

Opportunities for Career Advancement

Rewards & Recognition Programs

Exclusive Discounts and Perks

Job summary

Carlsbad Medical Center is seeking a PRN Registrar to support the Admitting department at 2430 W Pierce St, Carlsbad, NM. The role involves on-call shifts, weekends and holidays, and delivering exceptional patient service while ensuring accurate demographic and insurance data capture.

The Registrar will schedule procedures, obtain necessary authorizations, verify insurance eligibility, and maintain organized patient records in a fast-paced environment.

Qualifications

• Post-secondary education or training in medical office administration or healthcare administration preferred.
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required.
• 0-2 years of customer service experience preferred.

Responsibilities

• Interacts with patients and families to address questions with courteous, timely assistance.
• Regulates schedules based on procedure requirements and staffing needs.
• Pre-registers scheduled patients by obtaining accurate demographic information.

Skills

Attention to detail

Interpersonal skills

Medical terminology knowledge

Insurance verification

EHR familiarity

Education

Post-secondary education in medical office administration or healthcare administration

Tools

Registration software

EHR systems

Job description

Seeking a PRN (as needed) Registrar to support our Admitting department at Carlsbad Medical Center, located at 2430 W Pierce St, Carlsbad, NM.

Varied Shift: on-call and is based on needs of the department. Mut be willing to work weekends and holidays.

We know it's not just about finding a job. It's about finding a place where you are respected, valued, and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.

What We Offer

• Matching 401(k)
• Opportunities for Career Advancement
• Rewards & Recognition Programs
• Exclusive Discounts and Perks

Job Summary

The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.

Essential Functions

• Interacts with patients and their families to address questions and provide courteous, timely assistance.
• Regulates schedules based on procedure requirements, physician availability, and staffing needs.
• Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.
• Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.
• Collects and records patient financial responsibility estimates as applicable.
• Communicates operative reports daily to appropriate physician offices.
• Compiles and organizes registration documentation to ensure completion of patient medical records.
• Collects patient co-pays or deductibles when applicable and informs patients of financial obligations.
• Assists patients with understanding insurance requirements and assists with resolving insurance-related questions.
• Carefully documents on forms if the patient is unable to sign the consent authorization forms, or why a family member signs the forms and has nursing sign off if the patient is unable to sign.
• Places an armband on each patient before the patient leaves the department to ensure proper identification of the patient throughout their stay.
• Answers and returns phone calls, addressing questions with professionalism and courtesy.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Post secondary education or training in medical office administration or healthcare administration preferred
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required
• 0-2 years of experience in a customer service role preferred

Knowledge, Skills And Abilities

• Knowledge of insurance verification and basic medical terminology.
• Ability to maintain accuracy and attention detail in a fast-paced environment.
• Familiarity with electronic health record (EHR) systems and registration software.
• Ability to manage sensitive and confidential information appropriately.
• Effective interpersonal skills to work with patients, families and healthcare teams.