Registrar - Patient Registration HSD - FT - Night

Stormont Vail Health; Topeka (KS); On-site; USD 21,000 - 29,000; Full time

Job summary

Stormont Vail Health is seeking a Registrar - Patient Registration for the night shift in Topeka, KS. The role involves greeting patients, registering demographic/insurance data, and facilitating smooth check-in workflows.

Responsibilities include providing excellent customer service, handling financial discussions, validating identities, and ensuring accurate data entry while adhering to HIPAA and patient rights guidelines.

Qualifications

• High School Diploma or GED is required.
• At least 1 year of customer service experience.
• Healthcare setting experience preferred.

Responsibilities

• Provide excellent customer service to patients and visitors in Stormont Vail.
• Register patients with demographic, insurance, and visit information.
• Obtain signatures on documents and complete check-in procedures.
• Discuss estimates and payments with patients and complete financial conversations.
• Validate patient identity and apply safety armbands as needed.
• Assist patients with state required documentation and data entry.

Skills

Customer service

Healthcare setting

HIPAA knowledge

Medical terminology

Problem solving

Education

High School Diploma / GED

Job description

Registrar - Patient Registration HSD - FT - Night# Careers## Registrar - Patient Registration HSD - FT - NightApply: Topeka, KS: Full time: Posted Today: req24547Position Status:Full timeShift:Third Shift (Nights – Less than 12 hours per shift) (United States of America)Hours per week:40Job Information Exemption Status: Non-Exempt A Brief Overview Registration staff graciously greet all patients and visitors to Stormont Vail. Provide a positive image to customers by creating a friendly atmosphere while collecting all necessary patient and visit related information in a courteous manner for the visit. Complete clerical and reception duties in a welcoming fashion focused on meeting customer needs. Completes process workflows and financial discussions in an efficient manner while adhering to organizational and regulatory standards. Education Qualifications* High School Diploma / GED RequiredExperience Qualifications* 1 year Experience in customer service. Required* Experience in a healthcare setting. PreferredSkills and Abilities* Knowledge of Patient Rights, HIPAA and Medicare Secondary Payer guidelines. (Preferred proficiency)* Identifying problems and reviewing related information to develop and evaluate options and implement solutions. (Preferred proficiency)* Able to learn and understand basic medical terminology used in the department. (Preferred proficiency)What you will do* Provide excellent customer service to all patients, visitors, and other guests to Stormont Vail.* Register patients in a timely manner including demographic, insurance, visit information, and obtain signatures on documents.* Complete check-in and admission functions based on service area.* Complete financial discussions including providing patient estimates and payment collections.* Validate patient identity and apply patient safety armbands.* Assist patients in completing state required documentation and database entry based on service area.* Answer department phone, answer questions or transfer caller to appropriate area as needed.* Provide and explain all required handouts as appropriate.* Complete basic real time eligibility insurance validation.* Escort patients to treatment area.* Complete various clerical and office duties as required based on service area.* Correct system registration level edits in a timely manner.* Understand and follow the Stormont Vail confidentiality policy, always maintaining the confidentiality of patients, co-workers and volunteers.Required for All Jobs* Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health* Performs other duties as assignedPatient Facing Options* Position is Patient FacingRemote Work Guidelines* Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.* Stable access to electricity and a minimum of 25mb upload and internet speed.* Dedicate full attention to the job duties and communication with others during working hours.* Adhere to break and attendance schedules agreed upon with supervisor.* Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.Remote Work Capability* On-Site; No RemoteScope* No Supervisory Responsibility* No Budget Responsibility No Budget ResponsibilityPhysical Demands* Balancing: Occasionally 1-3 Hours* Carrying: Occasionally 1-3 Hours* Climbing (Stairs): Rarely less than 1 hour* Crawling: Rarely less than 1 hour* Crouching: Rarely less than 1 hour* Eye/Hand/Foot Coordination: Frequently 3-5 Hours* Feeling: Rarely less than 1 hour* Grasping (Fine Motor): Frequently 3-5 Hours* Grasping (Gross Hand): Occasionally 1-3 Hours* Handling: Occasionally 1-3 Hours* Hearing: Occasionally 1-3 Hours* Kneeling: Rarely less than 1 hour* Lifting: Occasionally 1-3 Hours up to 25 lbs* Operate Foot Controls: Rarely less than 1 hour* Pulling: Occasionally 1-3 Hours up to 25 lbs* Pushing: Occasionally 1-3 Hours up to 25 lbs* Reaching (Forward): Occasionally 1-3 Hours up to 25 lbs* Reaching (Overhead): Occasionally 1-3 Hours up to 25 lbs* Repetitive Motions: Frequently 3-5 Hours* Sitting: Frequently 3-5 Hours* Standing: Occasionally 1-3 Hours* Stooping: Rarely less than 1 hour* Talking: Occasionally 1-3 Hours* Walking: Occasionally 1-3 HoursPhysical Demand Comments: Pulling, pushing, sitting and walking frequency will vary based on service areas. Working Conditions* Burn: Rarely less than 1 hour* Chemical: Rarely less than 1 hour* Combative Patients: Occasionally 1-3 Hours* Dusts: Rarely less than 1 hour* Electrical: Rarely less than 1 hour* Explosive: Rarely less than 1 hour* Extreme Temperatures: Rarely less than 1 hour* Infectious Diseases: Occasionally 1-3 Hours* Mechanical: Rarely less than 1 hour* Needle Stick: Rarely less than 1 hour* Noise/Sounds: Occasionally 1-3 Hours* Other Atmospheric Conditions: Rarely less than 1 hour* Poor Ventilation, Fumes and/or Gases: Rarely less than 1 hour* Radiant Energy: Rarely less than 1 hour* Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour* Risk of Exposure to Hazardous Drugs: Rarely less than 1 hour* Hazards (other): Rarely less than 1 hour* Vibration: Rarely less than 1 hour* Wet and/or Humid: Rarely less than 1 hour