Registrar - Outpatient Clinic

hhccareers; Norwalk (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

Hartford HealthCare is seeking a friendly Patient Registration Clerk to greet patients and collect vital demographic, billing and insurance information at St. Vincent's Medical Center network-wide locations.

In this clerical role, you will welcome visitors, explain forms, secure signatures, collect co-pays and maintain PHI privacy, while delivering superior service and accurate data entry. One year related experience and basic computer skills are required.

Qualifications

• One year related experience.
• Basic clerical, computer and keyboarding skills.
• Demonstrated ability to communicate effectively.

Responsibilities

• Greets patients and visitors, responds to questions and directs them to appropriate location.
• Collects and enters all necessary demographic, clinical, billing and insurance information from patients or responsible parties.
• Explains processes and forms to patients prior to securing signatures and ensures that all documents are properly signed and witnessed as required.
• Determines and accepts required payments, including co-pays and deductibles and processes admission paperwork.

Skills

Customer service

Communication skills

Clerical tasks

Data entry

Job description

Work where every moment matters.

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.

St. Vincent's Medical Center in Bridgeport has more than 3,200 employees. It includes a 473-bed community teaching hospital, a 76-bed inpatient psychiatric facility in Westport, a large multispecialty provider group, and special needs services for adults and children. St. Vincent's is the first hospital in Fairfield County to be integrated into the Hartford HealthCare network, and is the system's second-largest hospital.

Job Summary:

• Performs clerical and reception duties associated with patient registration.

Responsibilities:

• Greets patients and visitors, responds to questions/concerns and directs them to appropriate location. Provides on-going communication with clinical staff regarding patient status.
• Collects and enters all necessary demographic, clinical, billing and insurance information from patients or responsible parties.
• Explains processes and forms to patients prior to securing signatures and ensures that all documents are properly signed and witnessed as required.
• Determines and accepts required payments, including co-pays and deductibles.
• Produces admission paperwork on each patient and distributes in a timely manner to appropriate departments/staff.
• Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
• Abides by the Health Insurance Portability and Accountability privacy and security regulations regarding all aspects of Protected Health Information (PHI).

Work Experience:

• One year related experience.
• Basic clerical, computer and keyboarding skills.
• Demonstrated ability to communicate effectively.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.