Registrar - MMP

mclarenhlth; Lansing (MI); On-site; USD 18,000 - 25,000; Full time

Job summary

McLaren Greater Lansing is seeking a Patient Registration Specialist to accurately enter all patient registration data and perform on-line insurance verification in accordance with HIPAA and compliance regulations. This role emphasizes excellent customer service and proper handling of sensitive information.

Responsibilities include coordinating admissions and transfers with the Administrative Nursing Supervisor, collecting necessary demographics and insurance data, and ensuring records are

Qualifications

• Experience with patient registration or medical billing.
• Knowledge of medical terminology or coursework.
• Proficiency in Microsoft Office and Windows applications.

Responsibilities

• Enter patient registration data accurately.
• Perform on-line insurance verification per HIPAA.
• Maintain excellent customer service and responsiveness.
• Coordinate admission and transfer with Administrative Nursing Supervisor.
• Obtain signatures on forms and collect co-pays when applicable.

Skills

Customer service

Data entry

Medical terminology

Clerical experience

Education

High school diploma or equivalent

Associates Degree in Medical Insurance Billing and Coding

Associates Degree

Tools

Microsoft Office

Job description

Responsible for accurate entry of all patient registration data, and performing on-line insurance verification in accordance with HIPAA and compliance regulations. Responsible for maintaining, promoting and exhibiting excellent customer service for McLaren Greater Lansing.

Responsibilities:

• Receives complete bed requests and communicates with Administrative Nursing Supervisor in a timely fashion to plan, prioritize and coordinate the admission and transfer of patients.
• Contacts physicians, physician offices, other healthcare agencies and other departments to obtain orders that meet medical necessity and/or are complete (includes patient name, test(s) ordered, reason for test or diagnosis, patient name and birth date, physician signature; and meets medical necessity per CMS guidelines using on-line medical necessity tool). Completes medical necessity ABN forms and issues notification when necessary.
• Collects, verifies and records patient demographic and insurance data prior to service if services are pre-scheduled. If services are not pre-scheduled, may obtain information at time of service. Obtains necessary signatures on all registration and insurance forms.
• Prepares and audits patient records to ensure that registration data is complete and accurate. Copies and distributes patient records as necessary.
• May collect patient co-pays, deductibles and deposits prior to or at time of service as appropriate. Assures that all self pay patients are directed to the Pre-Admission Review staff or the Financial Counselor.

Required:

• High school diploma or equivalent.
• Minimum of six months patient registration or billing experience in acute care setting or physician office; or two years clerical experience that includes data entry, customer service, and recordkeeping; or Associates Degree in Medical Insurance Billing and Coding or related field that includes courses in medical insurance billing and/or coding.
• Experience or coursework in medical terminology.
• Experience with Microsoft office and windows application.

Preferred:

• Associates Degree.
• Two years experience in patient registration.