Registrar

McLaren Health Care; Lansing (MI); On-site; USD 32,000 - 40,000; Full time

Job summary

McLaren Health Care is seeking a patient registration specialist for McLaren Greater Lansing. You will accurately enter patient data and verify insurance online, while upholding HIPAA and compliance standards and delivering excellent service to support admissions and registrations.

The role requires six months of patient registration or related clerical experience, familiarity with medical terminology, and proficiency in MS Office and Windows.

Qualifications

• High school diploma or equivalent.
• Six months of patient registration or billing experience in acute care or physician office; or two years of clerical data entry, customer service, and recordkeeping.
• Experience or coursework in medical terminology.
• Experience with Microsoft Office and Windows.

Responsibilities

• Receives complete bed requests and coordinates admission/transfer with Administrative Nursing Supervisor.
• Contacts physicians and offices to obtain orders meeting medical necessity per CMS guidelines.
• Collects and verifies patient demographic and insurance data prior to or at time of service; obtains signatures on forms.
• Prepares and audits patient records for complete and accurate registration data; distributes records as needed.
• May collect patient co-pays, deductibles and deposits; directs self-pay patients to Pre-Admission Review or Financial Counselor.

Skills

Data entry

Customer service

Recordkeeping

Medical terminology

Education

High school diploma or equivalent

Associate degree in Medical Insurance Billing and Coding or related field

Tools

Microsoft Office

Windows

Job description

Responsible for accurate entry of all patient registration data, and performing on-line insurance verification in accordance with HIPAA and compliance regulations. Responsible for maintaining, promoting and exhibiting excellent customer service for McLaren Greater Lansing.

Responsibilities

• Receives complete bed requests and communicates with Administrative Nursing Supervisor in a timely fashion to plan, prioritize and coordinate the admission and transfer of patients.
• Contacts physicians, physician offices, other healthcare agencies and other departments to obtain orders that meet medical necessity and/or are complete (includes patient name, test(s) ordered, reason for test or diagnosis, patient name and birth date, physician signature; and meets medical necessity per CMS guidelines using on-line medical necessity tool). Completes medical necessity ABN forms and issues notification when necessary.
• Collects, verifies and records patient demographic and insurance data prior to service if services are pre-scheduled. If services are not pre-scheduled, may obtain information at time of service. Obtains necessary signatures on all registration and insurance forms.
• Prepares and audits patient records to ensure that registration data is complete and accurate. Copies and distributes patient records as necessary.
• May collect patient co-pays, deductibles and deposits prior to or at time of service as appropriate. Assures that all self pay patients are directed to the Pre-Admission Review staff or the Financial Counselor.

Required

• High school diploma or equivalent.
• Minimum of six months patient registration or billing experience in acute care setting or physician office; or two years clerical experience that includes data entry, customer service, and recordkeeping; or Associates Degree in Medical Insurance Billing and Coding or related field that includes courses in medical insurance billing and/or coding.
• Experience or coursework in medical terminology.
• Experience with Microsoft office and windows application.

Preferred

• Associates Degree.
• Two years experience in patient registration.

Additional Information

• Schedule: Per Diem
• Daily Work Times: Variable
• Hours Per Pay Period: 0
• On Call: No
• Weekends: No