Registrar - Manhattan Campus - FT - Day

stormontvail

Manhattan (KS)

On-site

USD 32,000 - 46,000

Full time

2 days ago

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Job summary

Stormont Vail Health in Manhattan, KS is seeking a Registration Clerk to greet patients and visitors, collect necessary information, and support check-in functions with a courteous, compliant approach.

You will handle demographics, insurance data, and signatures while assisting with financial discussions and documentation in a fast-paced healthcare setting.

Qualifications

High School Diploma or GED required.
1 year experience in customer service.
Knowledge of patient rights, HIPAA and Medicare Secondary Payer guidelines (preferred).
Knowledge of basic medical terminology (preferred).

Responsibilities

Provide excellent customer service to patients and visitors.
Register patients with demographic, insurance and visit information.
Complete check-in/admission functions and verify patient identity.
Discuss finances, provide patient estimates and collect payments.
Collect copays and prior balances as appropriate.
Assist patients with documentation and data entry.
Schedule follow-up appointments and explain handouts.
Perform basic real-time insurance eligibility checks.
Handle referrals, RiteFax and phones as needed.
Complete other clerical duties and maintain confidentiality.

Skills

HIPAA knowledge

Problem solving

Medical terminology

Education

High School Diploma / GED

Job description

Position Status

Full time Shift:
First Shift (Days - Less than 12 hours per shift) (United States of America) Hours per week:
40 Job Information
Exemption Status: Non-Exempt

A Brief Overview

Registration staff graciously greet all patients and visitors to Stormont Vail. Provide a positive image to customers by creating a friendly atmosphere while collecting all necessary patient and visit related information in a courteous manner for the visit. Complete clerical and reception duties in a welcoming manner focused on meeting customer needs. Completes process workflows and financial discussions in an efficient manner while adhering to organizational and regulatory standards.

Education Qualifications

High School Diploma / GED Required

Experience Qualifications

1 year Experience in customer service. Required

Skills and Abilities

Knowledge of Patient Rights, HIPAA and Medicare Secondary Payer guidelines. (Preferred proficiency)
Identify complex problems, review related information, evaluate options and implement appropriate solutions. (Preferred proficiency)
Knowledge of basic medical terminology. (Preferred proficiency)

What you will do

Provide excellent customer service to all patients, visitors, and other guests to Stormont Vail.
Register patients in a timely manner including demographic, insurance, visit information, and obtain signatures on documents.
Complete check-in and admission functions based on service area verifying patient identity.
Complete financial discussions including providing patient estimates and payment collections.
Collecting patient copays and prior balances as appropriate.
Assist patients in completing required documentation and database entry based on service area.
Schedule follow up appointments as appropriate.
Provide and explain all required handouts as appropriate.
Complete basic real time eligibility insurance validation.
Assist with department specific duties such as referrals, RiteFax and answering phones as needed.
Complete various clerical and office duties as required based on service area.
Comply with laws and regulations including maintaining patient confidentiality.
Correct account and visit edits in a timely manner.
Perform all other duties as assigned.
Comply with all policies, standards, mandatory training and requirements of Stormont Vail.

Travel Requirements

10% There is no planned travel associated with this position. However, on occasion, there may be need to cover for an unplanned vacancy at a different clinic.

Required for All Jobs

Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned

Patient Facing Options

Position is Patient Facing

Remote Work Guidelines

Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
Stable access to electricity and a minimum of 25mb upload and internet speed.
Dedicate full attention to the job duties and communication with others during working hours.
Adhere to break and attendance schedules agreed upon with supervisor.
Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.

Remote Work Capability

On-Site; No Remote

Scope

No Supervisory Responsibility

No Budget Responsibility

Physical Demands