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Norton Healthcare in Louisville, KY seeks a Registrar-HBC to handle patient registration in computerized systems, capture date of service on arrival, and enter info into EMR. The role collects current demographic and insurance details, verifies accuracy across systems, and collects payments per policy.
Responsibilities include scheduling appointments and tests, obtaining pre-certifications, handling calls, routing messages, and assisting with chart preparation, while maintaining patient
The Registrar-HBC performs registration in computerized systems, with a high level of computer experience. Performs pre-registration, enters date-of-service upon patient arrival and arrives patient in EMR. This role obtains current demographic and insurance information at each patient encounter, verifies information is correctly entered into all systems. This position obtains payment from patients per Norton Healthcare collection policy. The Registrar-HBC sends missed appointment letter to patients, has knowledge of insurance carriers and secures referrals to PCP or specialist if needed. This position schedules patient appointments in electronic scheduling system, diagnostic tests and consults. This role secures pre-certs/authorizations for diagnostic tests, admissions and transfers. The Registrar-HBC answers in-coming telephone calls, takes messages, which are prioritizes and routed appropriately. This role provides exceptional customer, coordinates correspondences, files appropriately in patient chart and assists with chart preparation.
No experience required.We provide comprehensive on the job training.If you want to learn more about the role, are passionate about taking care of patients and our community, we encourage you to apply.