Registrar - East General Surgery Clermont

Mercy Health; Batavia (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Registrar to join their team. This role involves managing front desk operations, ensuring accurate patient registration, and providing exceptional customer service. The successful candidate will demonstrate a high level of professionalism while handling cash, scheduling appointments, and maintaining office supplies. Join a collaborative environment where your contributions will directly impact patient care and satisfaction. Enjoy a range of benefits, including comprehensive health plans and educational assistance, as you embark on a rewarding career in healthcare.

Benefits

Comprehensive medical, dental, and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance

Employer contributions to retirement savings

Paid time off

Educational Assistance

Qualifications

• Maintains accurate patient records and handles front desk operations.
• Demonstrates professionalism and customer service in all interactions.

Responsibilities

• Registers patients and manages front office workflows efficiently.
• Balances cash drawer and performs end-of-day financial procedures.

Skills

Patient Registration

Customer Service

Cash Handling

Scheduling

Insurance Knowledge

Education

High School Diploma or GED

Tools

Electronic Medical Record (EMR)

Job description

Thank you for considering a career at Mercy Health!

S cheduled Weekly Hours:

40

Work Shift:

Days (United States of America)

Job Title:

Registrar

Performs accurate front desk workflows in the physician practice setting, including patient registration, scheduling, phone triage, cash handling and check-in/check-out, while maintaining a high level of professional customer service.

Performs front office operations, such as registering all patients in a timely manner who have not been pre-registered who will receive services. Maintains current knowledge of all insurance cards and billing necessities to obtain accurate demographic, financial, and clinical information and signatures from patients (or POA) as determined by Medicare, State and Federal guidelines. Collects copays as applicable and attempts to collect any outstanding debt to facility/practice.

Performs pre-registration as needed before the patient arrives. Ensures required patient forms are current. Fills out and advises patients on how to complete forms. Schedules all patients who need a physical exam/appointment.

Demonstrates standards of excellence in care in all interactions, for both internal and external customers. This includes conducting appointment reminder confirmation calls, and triaging phone messages to appropriate departments.

Performs office administrative duties and maintains office supplies for sufficient inventory and office equipment for proper functioning. Keeps work area clean, neat, organized, professional and presentable as this is a first impression for patients. Manages various work queues in the Electronic Medical Record (EMR).

Manages the front office patient flow by collaborating with other staff and providers.

Accurately balances the cash drawer and petty cash and complete end of day finance procedures, including the daily deposit.

Required minimum education: High school diploma or GED

MercyHealth is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

*Benefits offerings vary according to employment status.

Department:

Clermont & Adams County General Surgery - MHP Cincinnati, LLC

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail] .