Registrar Compliance & Community Outreach Specialist

Vertex Education; Clemmons (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Industry-leading pay

Unlimited flexible paid time-off

Medical, dental, vision benefits

401(k) with 6% employer match

Mentoring and professional development

Job summary

Vertex Education seeks a Registrar Compliance & Community Outreach Specialist to ensure accurate enrollment, attendance, and student records across campuses. You will coach registrars, manage state-compliant processes, and lead family engagement and community events to drive enrollment growth.

Responsibilities include system oversight, audits, training, and maintaining SOPs. Local travel and collaboration with school leaders are required as part of a dynamic education team.

Qualifications

• Associate’s degree or equivalent in Education, Business Administration, or related field.
• Minimum 3 years of marketing or enrollment experience in a K–12 setting.
• Experience with student information systems (PowerSchool) and enrollment platforms (SchoolMint, Avela).
• Valid IVP Level One Fingerprint Clearance Card or ability to obtain one.
• Must pass a criminal background check.

Responsibilities

• Provide daily registrar support and troubleshooting through Zendesk.
• Oversee enrollment workflows in SchoolMint/Avela and PowerSchool.
• Coordinate the annual enrollment lottery with registrar training and guides.
• Conduct attendance reconciliations and compliance reviews for state audits.
• Maintain and update cumulative files, transcripts, and student records; update SOPs.
• Coach registrars and deliver training on enrollment workflows and records management.
• Lead family outreach, enrollment events, and re-enrollment activities.

Skills

Coaching registrars

Enrollment workflows

Data integrity

Training delivery

Education

Associate’s degree in Education, Business Admin, or related field

Tools

PowerSchool

SchoolMint

Avela

Job description

Be the one who makes a difference!At Vertex Education we are a team of high achievers, courageous leaders, and passionate believers in changing lives through education. As a purpose-led education services provider, our mission is destined to benefit many and yet it starts with just one person inspired to work together with us to make a memorable and meaningful difference for our clients, schools, students, and communities. Be the one who makes a difference—with us.The Registrar Compliance & Community Outreach Specialist ensures that every campus operates with excellence in enrollment, attendance, and student records management. Serving as the primary compliance owner for registrar operations, this role provides hands-on support, coaching, and training to campus registrars to ensure accuracy, efficiency, and adherence to state requirements. Through expert system management, data integrity oversight, and family-facing engagement, the Specialist helps families experience a smooth and welcoming enrollment process—advancing Vertex Education’s mission to change lives through education by ensuring every student’s journey begins with a strong, compliant foundation. This position hosts all community events marketing the schools and is responsible for working on all community outreach activities.ESSENTIAL FUNCTIONS:Registrar Support & System Oversight:Provide daily registrar support and troubleshooting through Zendesk.Oversee enrollment, placement, and withdrawal workflows in SchoolMint/Avela and PowerSchool.Review registrar entries for accuracy, compliance, and data integrity across all campuses.Coordinate the annual enrollment lottery, including registrar training, documentation, and state-aligned preparation guides.Attendance, Records Management & Compliance:Conduct attendance reconciliations, audits, and compliance reviews to ensure accuracy and readiness for state audits.Oversee cumulative files, transcripts, and student record storage in compliance with state law.Coordinate withdrawal file processing, retention/promotion documentation, and file storage.Maintain and update SOPs to ensure ongoing compliance and audit preparedness.Registrar Coaching, Development & Hiring Support:Coach and mentor registrars to ensure compliance, accuracy, and consistency across all campuses.Deliver training and one-on-one mentoring on enrollment workflows, attendance reconciliation, and records management.Provide escalation support for complex enrollment or data issues and guide registrars toward resolution.Participate in registrar interviews and provide recommendations during the hiring process.Family Engagement, Recruitment & Process Management:Lead BOY and EOY processes, including rollover, scheduling, transcript management, and file archiving.Represent the school at marketing and enrollment events, hosting enrollment booths, answering questions, and converting interest into qualified applications.Find opportunities for the school to be involved in community events with enrollment tables, etc.Own the daily enrollment pipeline: track family status, remove blockers, and ensure timely offer issuance per defined SLAs.Coordinate registrar participation in re-enrollment nights, sneak peeks, move-up days, and back-to-school events; conduct campus tours and partner with leaders for consistent family communication.REQUIRED QUALIFICATIONS:Education:Associate’s degree in Education, Business Administration, or a related field. Equivalent relevant experience may be substituted for degree requirements.Experience:Minimum of 3 years of marketing or enrollment experience in a K–12 educational setting.Proficiency with student information systems (preferably PowerSchool) and enrollment platforms such as SchoolMint or Avela.Credentials:Valid IVP Level One Fingerprint Clearance Card or ability to obtain one.Must pass a criminal background check.Preferred Qualifications:Experience supporting multiple campuses or managing compliance for a charter management organization.Prior experience training or coaching school-based registrars or office staff.Strong understanding of data integrity, audit readiness, and process documentation in an educational environment.Experience with marketing and community outreachPHYSICAL AND TRAVEL REQUIREMENTS / WORK ENVIRONMENT:Local, in-state, and out-of-state travel required.This position requires the need to lift objects (up to 25 pounds) on occasion.This position may require sitting for long periods at times, talking on the phone, standing, kneeling, stooping, and long periods of concentration.Be excited to be a part of our team and grow your career with us!Be the one who enables us to positively impact over 258,000 students across multiple states while driving our growth forward so we can enrich even more lives. Be the one who helps us achieve excellence for over 226 schools that we support with academics, finance, technology, human resources, communications, marketing, facilities, construction, and food services. Be the one who is a diverse thinker, a team player, a smart risk taker, an innovator, and a difference maker by encouraging others to climb higher and reach farther to further education.Be yourself surrounded by wonderful people who care about you, value your unique skills, and lift you up.Be supported in your work by caring leaders and team members who want you to succeed.Be empowered to make a difference and climb higher and reach farther to change lives through education.Be well in all aspects of your life from your physical, mental, and emotional wellbeing to your finances.Enjoy industry-leading pay, rewards, referral bonuses, with unlimited flexible paid time-off for performance.Be able to care for your health and your family with comprehensive medical, dental and vision benefits and invest in your future with 401(k) plans with a 6% employer match on your contributions.Enhance your growth and development with mentoring and money to take training classes.Thrive in a welcoming, supportive, and inclusive environment where we treat others with fairness and respect, celebrate diversity, and elevate equality and inclusion as an equal opportunity employer.Be the one who makes a difference!With an innovative mind, a hungry heart, and engaging spirit you can change lives through education. Be a part of Vertex Education and let’s make a difference together. Apply Today!