Registrar Compliance & Community Outreach Specialist

Vertex Education; Charlotte (NC); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Industry-leading pay

Referral bonuses

Unlimited PTO

Comprehensive benefits

401(k) with employer match

Job summary

Vertex Education is seeking a Registrar Compliance & Community Outreach Specialist to ensure each campus operates with excellence in enrollment, attendance, and student records management. You will coach registrars, provide training, run the annual enrollment lottery, and lead internal audits and SOP updates to maintain audit readiness across multiple campuses.

Experience with PowerSchool and enrollment platforms (SchoolMint, Avela) and a commitment to community outreach are essential for

Qualifications

• Associate's degree in Education, Business Administration, or related field.
• Experience training school registrars or office staff.
• Experience with PowerSchool and enrollment platforms such as SchoolMint or Avela.

Responsibilities

• Provide daily registrar support and troubleshooting.
• Review registrar entries for accuracy and compliance.
• Coordinate the annual enrollment lottery and registrar training.
• Conduct attendance reconciliations and compliance reviews.
• Oversee student records and transcripts.
• Maintain and update SOPs for audit readiness.
• Coach registrars to ensure compliance and accuracy.
• Deliver training on enrollment workflows and records management.
• Assist in registrar interviews and hiring decisions.
• Represent the school at enrollment events and outreach activities.

Skills

Training & coaching

Data integrity

Multisite experience

Education

Associate's degree in Education, Business Administration, or related field

Tools

PowerSchool

SchoolMint

Avela

Job description

At Vertex Education we are a team of high achievers, courageous leaders, and passionate believers in changing lives through education. As a purpose‑led education services provider, our mission is destined to benefit many and yet it starts with just one person inspired to work together with us to make a memorable and meaningful difference for our clients, schools, students, and communities. The Registrar Compliance & Community Outreach Specialist ensures that every campus operates with excellence in enrollment, attendance, and student records management. Serving as the primary compliance owner for registrar operations, this role provides hands‑on support, coaching, and training to campus registrars to ensure accuracy, efficiency, and adherence to state requirements. Through expert system management, data integrity oversight, and family‑facing engagement, the Specialist helps families experience a smooth and welcoming enrollment process—advancing Vertex Education's mission to change lives through education by ensuring every student's journey begins with a strong, compliant foundation. This position hosts all community events marketing the schools and is responsible for working on all community outreach activities.

Registrar Support & System Oversight

• Provide daily registrar support and troubleshooting through Zendesk.
• Review registrar entries for accuracy, compliance, and data integrity across all campuses.
• Coordinate the annual enrollment lottery, including registrar training, documentation, and state‑aligned preparation guides.

Attendance, Records Management & Compliance

• Conduct attendance reconciliations, audits, and compliance reviews to ensure accuracy and readiness for state audits.
• Oversee cumulative files, transcripts, and student record storage in compliance with state law.
• Maintain and update SOPs to ensure ongoing compliance and audit preparedness.

Registrar Coaching, Development & Hiring Support

• Coach and mentor registrars to ensure compliance, accuracy, and consistency across all campuses.
• Deliver training and one‑on‑one mentoring on enrollment workflows, attendance reconciliation, and records management.
• Provide escalation support for complex enrollment or data issues and guide registrars toward resolution.
• Participate in registrar interviews and provide recommendations during the hiring process.

Lead BOY and EOY processes, including rollover, scheduling, transcript management, and file archiving

• Represent the school at marketing and enrollment events, hosting enrollment booths, answering questions, and converting interest into qualified applications.
• Find opportunities for the school to be involved in community events with enrollment tables, etc.
• Own the daily enrollment pipeline: track family status, remove blockers, and ensure timely offer issuance per defined SLAs.
• Coordinate registrar participation in re‑enrollment nights, sneak peeks, move‑up days, and back‑to‑school events; Associate's degree in Education, Business Administration, or a related field. Proficiency with student information systems (preferably PowerSchool) and enrollment platforms such as SchoolMint or Avela.

Valid IVP Level One Fingerprint Clearance Card or ability to obtain one.

• Experience supporting multiple campuses or managing compliance for a charter management organization.
• Prior experience training or coaching school-based registrars or office staff.
• Strong understanding of data integrity, audit readiness, and process documentation in an educational environment.
• Experience with marketing and community outreach

PHYSICAL AND TRAVEL REQUIREMENTS / WORK ENVIRONMENT

• Local, in‑state, and out‑of‑state travel required.
• This position may require sitting for long periods at times, talking on the phone, standing, kneeling, stooping, and long periods of concentration.

Be the one who helps us achieve excellence for over 226 schools that we support with academics, finance, technology, human resources, communications, marketing, facilities, construction, and food services. Be the one who is a diverse thinker, a team player, a smart risk taker, an innovator, and a difference maker by encouraging others to climb higher and reach farther to further education.

Enjoy industry‑leading pay, rewards, referral bonuses, with unlimited flexible paid time‑off for performance.Be able to care for your health and your family with comprehensive medical, dental and vision benefits and invest in your future with 401(k) plans with a 6% employer match on your contributions.Enhance your growth and development with mentoring and money to take training classes.

Thrive in a welcoming, supportive, and inclusive environment where we treat others with fairness and respect, celebrate diversity, and elevate equality and inclusion as an equal opportunity employer.