Registrar

RWJBarnabas Health; Trenton (NJ); On-site; USD 28,419 - 35,418; Full time

Benefits offered by this job

Paid Time Off including Vacation

Retirement Plans

Medical and Prescription Drug Insurance

Dental and Vision Insurance

Disability and Life Insurance

Paid Parental Leave

Tuition Reimbursement

Student Loan Planning Support

Flexible Spending Accounts

Wellness Programs

Voluntary Benefits (e.g., Pet Insurance)

Community and Volunteer Opportunities

Job summary

RWJBarnabas Health is hiring a Registrar for their Children’s Specialized Hospital in Trenton, NJ. This full-time role focuses on providing exceptional customer service in patient registrations and verifying insurance coverage.

The successful candidate will have at least a high school diploma and preferably 1-5 years of hospital registration experience, alongside strong organizational and communication skills. A comprehensive benefits package is also offered.

Qualifications

• Minimum of one to five years of hospital registration experience.
• Ability to professionally interact with parents, staff, and patients.
• Knowledge of NJ financial programs, including Medicaid and Charity Care.

Responsibilities

• Register patients ensuring accurate information in the hospital system.
• Verify insurance eligibility and obtain necessary consent signatures.
• Communicate insurance regulations and benefits to parents.

Skills

Customer service skills

Insurance verification

Organizational skills

Computer software familiarity

Communication skills

Confidentiality maintenance

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Job Details

• Req #: 0000255247
• Category: Revenue Cycle and Patient Access
• Status: Full-Time
• Shift: Day
• Facility: Children’s Specialized Hospital
• Department: Patient Access Services
• Pay Range: $20.63–$25.71 per hour
• Location: 3575 Quakerbridge Rd., Hamilton, NJ 08619

Pay Transparency

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview

The Registrar is responsible for providing exceptional customer service while completing patient registrations, verifying insurance coverage, and maintaining accurate patient records. The registrar ensures all required consents, referrals, and payments are obtained in accordance with organizational policies.

Qualifications

• High school diploma or equivalent
• Minimum of one to five years of hospital registration experience
• Ability to professionally interrelate with people
• Parents, staff, patients, managed care organizations, physicians, outside agencies, etc.
• Familiarity with computer software packages, Microsoft Office
• Ability to organize and follow specific instructions
• Maintain patient confidentiality; knowledge of NJ financial programs, Medicaid, Charity Care
• The competence to communicate a financial plan for the patient

Scheduling Requirements

• Full Time Day Shift

Essential Functions

• Registers patients ensuring that all information in the hospital information system is accurate and complete
• Obtains all necessary consent signatures for all patients registered
• Collects referral forms and copays
• Determines registration status and financial clearance for upcoming patients, preregister accounts and determines which patients need to be seen for registration, collection of copay, referral forms and or financial counseling
• Communicates with parents regarding insurance regulations, benefits and payment issues
• Reverifies insurance eligibility and demographic information on active recurring outpatients every 60 days, Monthly for Medicaid eligibility
• Collects insurance referral forms copies insurance and identification cards and distributes as necessary for all patients registered
• Requests payment at the time of services for copays and or patients responsibility; provides itemized receipts; maintains accurate accounting of all payments and cash on hand in the department
• Obtains all consent signatures as necessary, distributes factsheets, consents and addressograph plates for inpatients and outpatients
• Pre registers, admits and registers inpatient and outpatients in an organized timely fashion
• Assures accuracy in all registrations, verifies all information when updating a patient's account and or reregistering a patient
• Verifies all information when opening a preregistered account
• Serves as liaison between payor, therapist clinician, physician and the patients parent or guardian with respect to financial issues
• Notifies parents of availability of financial assistance programs, specifically NJ Kidcare, CSH Hospital Assistance Program HAP
• Distributes and assists with the completion of the applications
• Completes a predetermination for insurance eligibility and benefits for all new and recurring outpatients seeking services at CSH
• Informs families of their benefits and or financial responsibility
• Schedules ACC appointments and performs scheduling functions, fast call confirms appointments

Benefits and Perks

• Paid Time Off including Vacation, Holidays, and Sick Time
• Retirement Plans
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Disability and Life Insurance
• Paid Parental Leave
• Tuition Reimbursement
• Student Loan Planning Support
• Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Community and Volunteer Opportunities
• Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer